Italian Speaking Customer Service Agent

Recruiter:

RMV Solution

Job Ref:

RMV 0066

Date posted:

Wednesday, April 10, 2024

Location:

CapeTown, South Africa

Salary:

R190,000 per Annum

SUMMARY:
Italian Speaking Customer Service Agent

POSITION INFO:

Brief CSSR Job description

• Work for a prestigious airline brand on various work streams

• Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Italian & English languages

• Work on airline reservations systems & handle voice calls in English & Italian including written correspondence.

• Fully paid product and systems training provided.

• Daily interactions with international passengers with queries and compliments

• Required to meet specific key performance indicators and meet expected client service levels.

• Demanding and time-sensitive call centre environment

Requirements

• Native level fluency in Italian language: Verbal & Written skills essential (Advanced level may be considered)

• Located in South Africa preferable

• Permanent residence permit/ South African ID holders only

• Excellent Computer literacy & technical skills

• No criminal record.

• Flexibility to work shifts

• Previous customer service experience preferred

Employment terms and conditions

1. Remuneration: R190 000 CTC per annum

2. Full-time, Permanent contract: 40 hours per week at 8-9 hours shifts per day

3. Rotational shifts Mondays – Fridays include rotational Saturdays, Sundays & public holidays as operationally required. Working hours may be subject to change depending on client requirements.

4. Training: 4- 6 weeks (Fully Paid).

5. Probation period: 4 months

6. Health insurance benefit (Paid for by the Company)

7. Office-based or Remote position available

PLEASE NOTE: Own home Fibre internet line & UPS solution required for work from home option.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Refrigeration Technician
Location: Somerset West
Salary: Monthly
National company with Head Office based in the Western Cape, has a vacancy for a Qualified Refrigeration Technician for their Somerset West branch to commence duties asap.
4 days ago

Call Centre Consultant
Location: Table View
Salary: R10 000.00 Monthly
Job Description:We are seeking an experienced Call Centre Consultant to join our team. The ideal candidate will handle incoming and outgoing calls, assist customers professionally, and maintain accurate records.
4 days ago

Call Centre Consultant
Location: Capetown
Salary: R10 000.00 per month
Call Centre Consultant
4 days ago

Sales Operations (Sales Support) | Logistics/Freight Forwarding
Location: Capetown
Salary: Basic Salary + Co Contribution towards Medical & Pension
District Sales Operations (Sales Support) opportunity has become available at this Market Leader a Fortune 500 Company that specialises within Global Logistics. The District Sales Operations role supports all Business Development efforts in the Western Cape district.
5 days ago

Customer Relations
Location: Cape Town
Salary:
14 days ago

Sales Representative
Location: Cape Town
Salary:
14 days ago

Internal Sales Representative
Location: Cape Town
Salary:
39 days ago

Butcher/Blockman (Western Cape Region)
Location: Capetown
Salary: Market related
Butcher/Blockman (Western Cape Region)
48 days ago

German-Speaking Inbound Travel Consultant.
Location: Cape Town
Salary: Monthly
Inbound Destination Management Company based in Cape Town, offering unique & customised tours for individual & group travellers wanting to explore beautiful Africa is looking for a German-speaking Inbound Travel Consultant. The Consultant will be responsible for providing expert travel consulting, managing travel arrangements, handling reservations and delivering exceptional customer ...
50 days ago

Customer Service (Entry level)
Location: Capetown
Salary: Monthly
We''re looking for young, energetic individuals, with experience to support our fast-paced, high performing Sales & Marketing Team.
50 days ago

Italian Speaking Customer Service Agent

Similar jobs you might be interested in:

Jobseekers

Recruiter

General