Internal Sales assistant

Recruiter:

ESG Recruitment

Job Ref:

JHB002104/ESG.K

Date posted:

Tuesday, September 15, 2026

Location:

Johannesburg, South Africa

SUMMARY:
A leading national supplier of Electric Motors, Variable Speed Drives, and Gearboxes is seeking a dynamicInternal Sales Representative to join their Johannesburg branch.

POSITION INFO:
Job Purpose
To provide effective internal sales and administrative support to our Johannesburg branch. by preparing quotations on Pastel, processing sales orders, proactively engaging with customers, and supporting external sales representatives to drive sales and maintain excellent customer service. Must be fully bilingual in English and Afrikaans.

Key Responsibilities

Prepare and issue accurate quotations using Pastel
Re-connect with existing clients and conduct needs analysis via telephone
Follow up on outstanding quotations to convert opportunities into sales
Answer incoming sales calls and respond to customer enquiries
Take customer orders via telephone or email and complete all required documentation
Check stock availability and confirm delivery dates
Capture sales orders on Pastel in line with planning and lead-times
Send order acknowledgements to customers
Ensure production and printing orders are correctly loaded
Support external sales representatives with pricing, orders, and customer follow-ups
Maintain accurate sales, quote, and customer records

Key Skills & Attributes

Experience in internal sales or sales administration
Strong working knowledge of Pastel
Confident telephone and communication skills
High attention to detail and strong organisational skills
Customer-focused, proactive, and reliable

Performance Measures

Quotation accuracy and turnaround time
Order processing accuracy
Customer follow-up and conversion of quotes to orders
Quality of internal and external sales support

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