Internal Sales Administrator

Recruiter:

West Coast Personnel

Job Ref:

CPT000819/LR

Date posted:

Thursday, January 15, 2026

Location:

Cape Town, South Africa

SUMMARY:
Job Description
The Internal Sales Administrator / Technical – Warranties role is responsible for providing internal sales support and technical assistance related to energy storage products, including batteries and inverters. The position combines customer service, warranty administration, technical coordination, and system-based sales processing to ensure efficient service delivery and accurate record-keeping.

POSITION INFO:
Key Responsibilities

Assist walk-in and call-in customers with sales queries and technical information related to batteries and inverters
Process internal sales transactions, including quotations and invoicing
Book in, test, and assess batteries and inverters for warranty purposes
Prepare and manage warranty claims, including issuing credits where applicable
Utilise in-house ERP software to manage invoices, quotations, and stock availability
Compile and submit technical and warranty-related reports for system capture
Pick, serialise, and control stock allocated for warranty claims
Liaise with relevant internal departments to ensure accurate and timeous processing

Qualifications and Requirements

Relevant administrative, sales, or technical qualification (advantageous)
Previous experience in internal sales, technical support, or warranty administration
Working knowledge of batteries, inverters, or electrical/energy products (advantageous)
Experience using ERP systems, preferably Syspro
Strong administrative skills with high attention to detail
Good communication and customer service skills
Ability to manage multiple tasks and meet deadlines in a fast-paced environment

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