Internal Sales

Recruiter:

WMS Secure

Job Ref:

4134282201

Date posted:

Thursday, August 14, 2025

Location:

Johannesburg, South Africa

SUMMARY:
-

POSITION INFO:

Internal Sales & Procurement

Handling incoming customer inquiries by phone, email, or in person

Prepare and send quotations based on customer requirements and technical specs.

Follow-up on quotations and convert them into sales orders.

Process order accurately on the ERP system and ensure timely delivery.

Provide technical advice and product information to customers (on-going training and support will be provided).

Maintain and update the ERP system with customer interactions and opportunities.

Build and maintain strong relationships with customers and internal stakeholders.

Assist with spare parts identification and upselling opportunities.

Support the external sales team with customer data, pricing and documentation.

Source and procure components, spares and raw materials from approved suppliers.

Create and issue purchase orders accurately and in a timely manner.

Monitor supplier performance and ensure on-time delivery of purchase orders.

Maintain optimal stock levels for key items and spares.

Work closely with stores and production to ensure material availability.

Resolve supplier issues, price discrepancies and delivery delays.

Identify cost-saving opportunities without comprising quality.

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