Inbound Sales Consultant

Recruiter:

Time Personnel

Job Ref:

CPT003544/Del

Date posted:

Wednesday, May 22, 2024

Location:

Brackenfell, South Africa

SUMMARY:
Our well-established FMCG client is looking for a well-presented, customer focused, friendly, fully bilingual team member.
Your bubbly personality and client centric focus is needed for assisting clients, solving queries and closing sales.
A good, clear, welcoming telephone voice is vital.

POSITION INFO:
REQUIREMENTS

Matric, relevant qualification advantageous
2 – 3 years’ experience in a similar role
Extensive computer literacy skills such as Excel, Outlook, Omni (advantageous)
Must be able to work as part of a team
Excellent written and verbal communication skills, in both Afrikaans and English
Must be organised, great attention to detail and have a pro-active attitude
Good telephone and email etiquette
Ability to understand the FMCG trade
Reliable transport to and from work

DUTIES

Handling of all inbound sales queries and orders
Assisting customers face to face, telephonically and via email and WhatsApp
Verifying orders, including customers' personal information and payment details
Data capturing onto internal computer system
Quotes to existing and potential clients
Informing clients of stock availability, stock alternatives and lead times
Accurate invoicing to clients
Analyse sales reports with continuous feedback to department Manager
Expediting orders through internal liaison
Time management and delivering timeous responses to customer’s requests are crucial
Maintaining and updating sales and customer records
Supporting the sales department with other administrative tasks, as required.

Salary: R negotiable dependent on experience

Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.

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