Import and Order Management Coordinator

Recruiter:

Secondments

Job Ref:

Sec123

Date posted:

Friday, January 16, 2026

Location:

Johannesburg, South Africa

Salary:

000

SUMMARY:
We are looking for a detail-oriented and proactive Import & order management coordinator to join our team.

POSITION INFO:

PURPOSE OF JOB

We are looking for a detail-oriented and proactive Import & order management coordinator

to join our team. The successful candidate will be responsible for managing purchase orders,

import coordination, customs documentation, freight administration, and related operational

support.

Key Responsibilities

Order Management – Commercial divisions

Coordinate with freight forwarders and vendors by managing orders, bookings, and commercial documentation
Monitor cargo readiness and shipment timelines, updating merchandise reports accordingly
Create, maintain, and update order files and merchandise reports, including weekly reporting and status movements
Respond to and resolve buyer, forwarder, and supplier queries timeously, ensuring smooth end-to-end shipment flow

Bills of Entries

Complete and manage Customs documents according to priority and regulatory requirements
Monitor, print, and verify customs requirements prior to vessel arrival
Review and validate draft customs requirements against shipment documentation

Freight

Liaise with forwarders and shipping lines to manage freight forecasts, rate comparisons, and allocations
Resolve freight-related queries and issues timeously to ensure smooth shipment flow

Administration

Maintain accurate, complete, and audit-ready shipment files in line with audit requirements
Identify and implement process improvements to increase efficiency and reduce waste
Respond to correspondence within agreed timelines and support additional shipping and logistics functions as required

Key Competencies

Ability to work effectively both independently and as part of a team
Strong organizational skills with high attention to detail
Ability to manage multiple priorities and perform well under pressure
Excellent communication, follow-up, and proactive problem-solving skills

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