Human Resource Officer

SUMMARY:
Shape the employee experience and make an impact!

POSITION INFO:
An exciting opportunity is available for a Human Resource Officer to join a dynamic organisation in Johannesburg.

The successful candidate will provide responsive and professional Human Capital support across the business, acting as a key point of contact for employees and managers while ensuring effective HR administration, employee relations and talent processes.

Key Responsibilities: 
Human Capital Business Partnering & Service Delivery

• Act as the first point of contact for Human Capital-related queries within assigned business units.
• Provide professional guidance to employees on HR policies, procedures and processes.
• Support Human Capital Business Partners with the implementation of HR strategies and initiatives.
• Coordinate HR service delivery to support business efficiency.
• Liaise with employees and management to ensure smooth and effective HR operations.
• Contribute to HR process and system improvements.

• Coordinate the administrative aspects of recruitment, including documentation and approvals.
• Support employee onboarding and offboarding processes.
• Monitor probation periods and ensure managers are reminded of required reviews and check-ins.
• Facilitate employee movements including new appointments, transfers and promotions.
• Maintain accurate records of job descriptions, offers and employee engagement documentation.
• Prepare offers for new employees.

• Manage and document basic employee relations matters, including absenteeism and performance-related issues.
• Assist with disciplinary processes, ensuring the required documentation and procedures are followed.
• Escalate complex employee relations matters to the appropriate senior HR or legal stakeholders.
• Monitor workplace trends and escalate employee concerns where necessary.
• Keep up to date with applicable South African labour legislation and communicate relevant changes.

• Maintain accurate and up-to-date employee information and records.
• Facilitate exit interviews and manage the employee exit process.
• Ensure employee movements and new engagement documentation are appropriately approved and submitted.
• Maintain the job description repository for the business unit.
• Collect and compile HR data and information for reporting purposes.
• Provide insights from employee records and exit interviews to support retention and engagement initiatives.

• National Diploma or Bachelor's Degree in Human Resource Management, Industrial Psychology or a related field.
• 2–4 years' experience in a Human Resources/HR generalist environment.
• Good understanding of South African labour legislation, including:
  • Basic Conditions of Employment Act (BCEA)
  • Labour Relations Act (LRA)
  • Employment Equity Act (EEA)
  • Occupational Health and Safety Act (OHSA)
  • Protection of Personal Information Act (POPIA)