Housekeeping Team

Recruiter:

Helderberg Personnel CC

Job Ref:

SW006414/CL

Date posted:

Tuesday, June 30, 2026

Location:

Stellenbosch, South Africa

Salary:

Market related Monthly

SUMMARY:
HOUSEKEEPING DEPARTMENT VACANCIES:

ASSISTANT HOUSEKEEPING MANAGER
HOUSEKEEPING SUPERVISOR

Helderberg Wine Route, Stellenbosch: My client, a distinguished luxury hospitality establishment situated in the heart of the Cape Winelands, is seeking to appoint either an experienced Assistant Housekeeping Manager AND a Housekeeping Supervisor to join their housekeeping team. The successful candidates will support the Housekeeping Manager in overseeing the day-to-day housekeeping operations, ensuring exceptional standards of cleanliness, presentation, and guest satisfaction throughout the property. These roles are ideally suited to hands-on hospitality professionals with strong leadership abilities, excellent attention to detail, and a passion for delivering outstanding service.

POSITION INFO:
Only candidates with previous experience in an upmarket hotel, luxury lodge, guest house, or similar hospitality establishment, as outlined above, will be considered

Key Responsibilities Include but Are Not Limited To

Support the Housekeeping Manager with the daily planning, coordination, and supervision of housekeeping operations
Supervise, motivate, and support the housekeeping team to ensure exceptional service standards
Conduct room and public area inspections to ensure cleanliness and presentation meet company standards
Ensure housekeeping SOPs, health and safety procedures, and quality standards are consistently maintained
Assist with staff training, coaching, scheduling, and performance management
Monitor housekeeping productivity and ensure rooms are serviced within required turnaround times
Oversee inventory, stock control, linen, and housekeeping supplies
Identify and report maintenance issues promptly
Assist with departmental administration, reporting, and record keeping
Resolve guest requests and housekeeping-related queries professionally
Perform additional duties as required to support the housekeeping department

Criteria

Minimum 3–5 years' housekeeping experience relevant to the roles within a hotel, lodge, guest house, or luxury hospitality environment
Previous experience as either a Housekeeping Supervisor or Assistant Housekeeping Manager is essential
Strong knowledge of housekeeping procedures, standards, SOPs, and inventory control
Proven leadership ability with experience supervising, training, and motivating housekeeping teams
Excellent organisational, communication, and problem-solving skills
Exceptional attention to detail and commitment to maintaining luxury hospitality standards
Ability to multitask, prioritise effectively, and perform well under pressure
Professional, reliable, and guest-focused approach
Proficiency in English with a good command of Afrikaans will be advantageous
Experience with Opera, Apex, or similar property management systems will be advantageous

Remuneration and Hours of Work

Market-related salary offered, dependent on qualifications and experience.
Hospitality working hours apply, including weekends, public holidays, and shifts as operationally required

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