Hotel Spa Therapist

SUMMARY:
Position: Hotel Spa Therapist
Location: Bantry Bay, Cape Town

Because sometimes the most memorable part of a hotel stay is the opportunity to simply relax, unwind and be cared for.
At The President Hotel, creating memorable experiences is at the heart of everything we do. As we continue our journey toward luxury, our spa and wellness experience plays an important role in giving guests the opportunity to escape, recharge and enjoy exceptional personalised care.
We’re looking for a skilled and guest-focused Hotel Spa Therapist with a minimum of 2 years’ hands-on experience in facials, massages and body treatments to join our wellness team.
If you are passionate about wellness, confident in delivering professional treatments and take pride in creating relaxing, personalised guest experiences, this opportunity is for you.

POSITION INFO:
Minimum Requirements

• Matric Certificate (Grade 12)
  - Recognised Spa or Beauty Therapy qualification – CIDESCO, ITEC or equivalent
  - Minimum 2 years’ hands-on experience in facials, massages and body treatments – essential and non-negotiable
  - Previous experience within a luxury spa, 4-star or 5-star hotel environment highly advantageous
  - Strong practical knowledge of professional facial treatments and skincare
  - Confident in performing a range of massage therapies, including relaxation, deep tissue and aromatherapy
  - Experience performing body treatments, including scrubs, wraps and other spa therapies
  - Strong guest consultation skills with the ability to recommend appropriate treatments
  - Confident in retail product recommendations and treatment upselling
  - Excellent interpersonal and communication skills
  - Strong understanding of spa hygiene, sanitation and treatment-room standards
  - Professional, well-groomed and guest-focused
  - Ability to create a calm, welcoming and personalised experience for every guest
  - Ability to work shifts, weekends and public holidays
  - Valid South African ID
  - A fully updated CV with a professional, recent profile image and contactable reference details is essential

• Delivering professional facials, massages and body treatments according to spa standards
  - Consulting with guests to understand their needs, preferences and treatment requirements
  - Tailoring treatments to create personalised and memorable wellness experiences
  - Performing a range of massage therapies, including relaxation, deep tissue and aromatherapy treatments
  - Delivering professional facial treatments using appropriate products, techniques and protocols
  - Performing body scrubs, wraps and other treatments according to the spa menu
  - Providing warm, attentive and professional service throughout the guest journey
  - Confidently recommending additional treatments and suitable retail products to enhance the guest experience
  - Preparing treatment rooms and ensuring they remain immaculate, organised and guest-ready
  - Following all spa hygiene, sanitation, health and safety procedures
  - Maintaining professional treatment and grooming standards at all times
  - Working closely with the wider Spa and Hotel team to deliver seamless guest experiences
  - Living our values of Teamwork, Respect, Innovation, Accountability, Passion and Integrity

• Be part of Cape Town’s Most Loved Hotel
  - Work within a professional hotel spa and wellness environment
  - Deliver personalised wellness experiences to local and international guests
  - Develop your treatment, guest service and retail skills
  - Work alongside passionate spa and hospitality professionals
  - Play an important role in our exciting journey toward luxury
  - Enjoy a competitive market-related salary, company contributions toward medical aid and provident fund, staff meals on duty and an outstanding team culture