Hotel Receptionist

SUMMARY:
Manage check ins and check outs efficiently and ensure billing accuracy.

POSITION INFO:

Because every great stay begins with a genuine smile.

At The President Hotel, exceptional guest service begins the moment someone walks through our doors. Our Reception team sets the tone for every stay, warm, polished and deeply attentive. If you are an experienced Hotel Receptionist who understands the importance of first impressions, we want to meet you. The President Hotel is on an exciting journey toward luxury.

We are looking for a confident, professional and guest focused Receptionist with strong hotel reception experience, excellent front office skills and proven Opera PMS knowledge. You will be the first impression guests receive, ensuring seamless arrivals, departures and a service experience that feels personal and polished.

What We Are Looking For

• Matric or equivalent
• Minimum 3 years hotel reception experience in large hotels using Opera
• Opera PMS experience essential
• Strong guest service background in a four or five star hotel environment
• Valid South African ID or work permit
• Professional grooming and communication skills
• Computer literacy including Opera and Microsoft Office essential
• Updated CV
• Warm, engaging guest service approach
• Exceptional attention to detail
• Able to remain calm and organised under pressure
• Clear communicator and strong team player

What You Will Do

• Welcome guests and deliver exceptional front office service
• Manage check ins, check outs and billing
• Handle reservations, emails and daily administration
• Coordinate effectively with Housekeeping and Porters
• Complete accurate shift handovers and follow procedures

On Offer

• Competitive market related salary
• Company contribution toward medical aid and pension fund
• Staff meals on duty
• Uniform provided
• Training and development opportunities within a growing hotel
• Discounts on dining, accommodation and selected hotel facilities
• A supportive and passionate team culture
• The chance to grow within one of Cape Towns most loved hotels

Why The President

Here, hospitality is more than service, it is about connection. As part of The President team, you will be surrounded by passionate colleagues, supported in your growth and recognised for your talent with competitive benefits and an inspiring workplace.

Set in the heart of Bantry Bay, between the energy of Cape Towns city life and the calm of the Atlantic Ocean, The President offers 349 stylish rooms and apartments, breathtaking views, a palm lined infinity pool, world class dining and state of the art event venues. It is not just a place to work, it is a place to be proud of.

Applications

We carefully review all applications. If you do not hear from us within two weeks of the closing date, please know that while we cannot take everyone, we truly appreciate your effort and interest in joining our team.

Recruitment is aligned with the company’s Employment Equity Plan.