Hospital Sales Representative

SUMMARY:
Our client, a well known medical company is looking for a Hospital Sales Representative to cover the Johannesburg territory.  Experience with either Gastrointestinal or Respiratory or Endo Therapy or Infection Prevention or Capital Equipment, is essential.

POSITION INFO:

JOB PURPOSE:
New business development : To drive revenue growth and market share by promoting and selling products and services across Gastrointestinal & Respiratory, Endo Therapy, Infection Prevention, and Capital Equipment portfolios. The role focuses on building strong customer relationships, providing clinical and technical support, and delivering value-based solutions to healthcare providers.
 
Qualifications & Experience Required
Diploma / Degree in Medical Sciences, Nursing, Biomedical Engineering, Sales, or related field or equivalent relevant experience.
Relevant clinical or technical certification advantageous.
Minimum 3–5 years’ experience in medical device sales or a related healthcare environment.
Proven track record in sales with either endoscopy, infection prevention or capital equipment.
Experience working with healthcare professionals in both public and private sectors.
Demonstrated ability to meet or exceed sales targets.
Strong understanding of healthcare systems, hospital environments, and procurement processes.
Ability to travel extensively within assigned territory.
Valid driver’s license.
 
MAIN TASKS / RESPONSIBILITIES:
 
Sales & Revenue Generation
Achieve and exceed sales targets across assigned product portfolios and territory.
Develop and execute territory sales plans aligned with business objectives.
Identify new business opportunities and expand existing accounts.
Drive capital equipment sales cycles including prospecting, quotations, negotiations, and closing.
  
Product & Clinical Support
Provide product demonstrations, in-servicing, and training to healthcare professionals.
 Support clinical procedures (e.g., endoscopy cases) where required to ensure optimal product usage.
 Act as a subject matter expert across GI, Respiratory, EndoTherapy, and Infection Prevention solutions.
Ensure correct and safe use of equipment and consumables.
 
Customer Relationship Management
Build and maintain strong relationships with clinicians, nursing staff, procurement, and hospital management.
Develop Key Opinion Leaders (KOLs) within the territory.
Ensure high levels of customer satisfaction and retention.
Handle customer queries, complaints, and after-sales support effectively.
 
Portfolio & Market Development
Promote the full solution offering, including capital, consumables, and service contracts.
Identify opportunities for cross-selling and upselling across product lines.
Monitor competitor activities and market trends to inform sales strategies.
Support product launches and marketing campaigns within the territory.
Maintain accurate sales forecasts, pipelines, and CRM data.
 
Administrative & Operational Responsibilities
Prepare quotations, tenders, and pricing proposals in line with company guidelines.
Ensure timely reporting on sales performance and market feedback.
Manage stock levels (where applicable) and ensure efficient order processing.
Maintain accurate sales forecasts, pipelines, and CRM data.
 
Compliance & Governance
Ensure all activities comply with regulatory, ethical, and company standards.
Adhere to healthcare compliance requirements and tender processes.
Maintain product knowledge aligned with regulatory updates and quality standards.
 
SPECIAL KNOWLEDGE, SKILLS AND DUTIES:
 
Knowledge:
Understanding of endoscopy systems, infection prevention protocols, and medical device applications.
Knowledge of hospital procurement processes and tender systems.
Basic financial and commercial acumen.

Skills:
Strong sales and negotiation skills.
Excellent communication and presentation abilities.
Clinical aptitude and ability to engage healthcare professionals.
Problem-solving and solution-selling capability.
Time management and organizational skills.

Duties:
Drive sales growth within assigned territory.
Deliver clinical and technical support to customers.
Maintain strong customer relationships and market presence.
Ensure alignment with company strategy and compliance standards.