Guide and Admin Couple

SUMMARY:
Lodge is seeking a capable and committed Guide & Admin Assistant Couple to join our team in a live-in capacity.
The successful couple will form part of the day-to-day operation of Milima, with one partner primarily responsible for field guiding and guest experiences and the other providing administrative and operational support.
As this is a hospitality-based position, both individuals should be comfortable working in a guest-focused environment where teamwork, flexibility, professionalism and a willingness to assist beyond strictly defined responsibilities are important.
Working Arrangement & Benefits

• Live-in position
• 3 weeks on / 1 week off working schedule
• Accommodation provided
• Three meals per day provided while on duty
• Bush-based working environment

• Be a qualified Field Guide
• Hold a valid FGASA qualification
• Hold the required DEAT registration/certification
• Have a professional and guest-focused approach
• Possess strong communication and interpersonal skills
• Be responsible, reliable and safety-conscious
• Have a genuine passion for wildlife, conservation and the bush

• Have previous administrative experience or strong administrative capabilities
• Be computer literate
• Have good organisational and time-management skills
• Have strong written and verbal communication skills
• Be professional and comfortable communicating with guests, suppliers and team members
• Be dependable and able to work independently
• Pay close attention to detail
• Be willing to assist with different aspects of the operation when required

POSITION INFO:
Key Responsibilities
The Field Guide will be responsible for providing professional, informative and memorable experiences for guests.
Responsibilities may include:

• Conducting guided activities and guest experiences
• Sharing accurate and engaging information about wildlife, ecology and the surrounding environment
• Ensuring guest safety and comfort during guided activities
• Maintaining professional standards when interacting with guests
• Assisting with the preparation and upkeep of guiding equipment
• Reporting any operational, safety or maintenance concerns
• Working closely with management and other team members
• Assisting with general lodge or property operations when reasonably required

• General office administration
• Maintaining records and filing systems
• Assisting with correspondence and communications
• Capturing and updating information accurately
• Assisting management with administrative tasks
• Coordinating information between different areas of the operation
• Assisting with guest-related administration where required
• Supporting stock, purchasing or supplier administration where applicable
• Maintaining organised and accurate documentation
• Assisting with general operational duties as required

• A strong work ethic
• Professionalism and integrity
• Excellent teamwork
• A positive and solution-focused attitude
• Good communication skills
• Flexibility within a hospitality environment
• Respect for colleagues, guests and the surrounding environment
• The ability to adapt to the demands of a live-in bush operation