Greek speaking Customer Service Representative

 

Recruiter:

Initiate International

Job Ref:

1943911528

Date posted:

Tuesday, July 26, 2022

Location:

Cape Town, South Africa


SUMMARY:
-

JOB DESCRIPTION:

We have an exciting career opportunity for a Greek speaking Customer Service Representative to join a prestigious airline brand and work remotely in South Africa. This vital job requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems. This is an amazing job opportunity for a Greek speaker looking to broaden their horizons, work for an exciting company and fall in love with South Africa. Join this multi-cultural work environment with colleagues from all over the world today!

Your key job responsibilities as the Greek speaking Customer Service Representative in South Africa (Remote):

  • Assist passengers with pre & post flight departure travel-related queries in the customer relations department in Greek & English languages
  • Work on renowned airline reservations systems & handle outbound voice calls, written correspondence & other multimedia channels daily
  • Fully paid product and systems training provided
  • Daily interactions with international passengers with queries and compliments
  • Required to meet specific key performance indicators and meet expected client service levels

Requirements for this Greek speaking Customer Service Representative job in South Africa (Remote):

  • Native/Advanced level in Greek language: Verbal & Written skills essential
  • Permanent residence permit or South African ID holders only
  • Flexibility to work shifts. Weekends may apply
  • Excellent customer service skills are essential. Experience in call centre or travel & tourism industry preferred
  • Excellent Computer literacy & technical skills
  • Knowledge & experience on MS Office products & able to work on Windows-based operating systems. Previous experience on travel reservations systems is beneficial
  • Own transport
  • No criminal record

If you meet the above requirements for this Greek speaking Customer Service Representative job in South Africa (Remote), we would like to hear from you!

 


 

 

 

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