External Sales Rep (Cape Town)

SUMMARY:
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POSITION INFO:

SALES REPRESENTATIVE

1. JOB SUMMARY AND GENERAL RESPONSIBILITIES

• The Sales Representative is responsible for conducting all sales, marketing, customer liaison and related activities within the Employer for the allocated territory and customer base. This function includes but is not limited to the following:
• Regular sales visits to all customers and prospective customers, and marketing the Employer’s products and services during such visits.
• Attend to all administrative tasks relating to the sales function including the accurate management and upkeep of the sales database and provision of regular sales / service visit and call reports.
• Identify and pursue sales opportunities including following up on new leads and referrals resulting from field and industry activity.
• Build strong relationships with current and potential customers.
• Maintain and increase order intake of sales.
• Accurate capturing of orders.
• Ensure accurate control of submission of documentation.
• Ensure adherence to the Employer’s credit and sales policies.
• Maintain high customer satisfaction ratings that meet the Employer’s standards.
• Identify and resolve customer concerns/problems.
• The preparation of comprehensive sales quotations for customers.
• Ensure maximum stock availability through liaison with the other operational departments of the Employer.
• Participate in local shows and marketing activities as required.
• Submit reports and forecasts on a regular and prompt basis.
• Monitor competitors by gathering current marketplace information on pricing, products, new products and merchandising techniques.
• Maintain product and technical knowledge.

2. LOCATION

Cape Town, Western Cape region and any such other locations or destinations as determined by the Employer from time to time.

3. REPORTING RELATIONSHIPS

• Reports to: Sales Manager
• Manages: Not Applicable

4. SKILLS & REQUIRED COMPETENCIES

• Negotiating and selling skills.
• Excellent communication and report writing skills.
• Strong organisational and time management skills.
• Computer literate in Widows, MS Office as well as any other software owned or used by the Employer.

5. REQUIRED PERSONAL ATTRIBUTES

• MUST BE ABLE TO READ, WRITE AND SPEAK AFRIKAANS FLUENTLY
• Customer focused.
• Action orientated.
• Ability to set and achieve targets.
• Ability to communicate effectively across all operational levels of the Employer
• Effective interpersonal skills.
• Self-motivated and able to work independently as well as part of a team.
• Ability to work effectively under pressure.
• Ability to demonstrate a passion for products and customers.
• Flexibility to manage more than one task at any given time.
• Highly motivated.
• Willingness to travel as necessary.

6. MINIMUM QUALIFICATION AND/OR EXPERIENCE REQUIREMENTS

• Knowledge of the Plastics and piping industry and markets.
• Matric Certificate.
• Relevant experience with, and in-depth technical knowledge of piping, fittings and valve products and/or any other products used in water, gas and fuel supplied to customers by the Employer.
• Financially literate and astute.