External Sales and Admin Administrator - Urgently required

SUMMARY:
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POSITION INFO:

Job Summary: We are seeking a dynamic and motivated External Sales Representative. The ideal candidate will be responsible for driving sales growth by building and maintaining strong relationships with new and existing customers. The role requires a proactive approach to identify sales opportunities, understand customer needs, and deliver tailored solutions.

Key Responsibilities

• Develop and execute targeted sales strategies to achieve sales goals and actively grow the customer base.
• Proactively identify, research, and engage potential customers through cold calling, networking, and market outreach initiatives.
• Conduct regular visits to existing clients to maintain strong relationships and anticipate evolving needs.
• Present and demonstrate the company’s products, highlighting key features, benefits, and value propositions.
• Negotiate and close sales deals while ensuring a high level of customer satisfaction and loyalty.
• Provide outstanding customer service by promptly addressing inquiries, resolving issues, and offering product support.
• Collaborate closely with internal teams to ensure smooth order processing and on-time deliveries.
• Monitor and analyse industry trends, market conditions, and competitor activity to inform sales strategies.
• Prepare and submit accurate sales reports, including activity logs, pipeline forecasts, and customer feedback.

Qualifications and Skills

• Proven experience as an External Sales Representative or in a similar role, preferably within the jewellery or watchmaking industry.
• Demonstrated success in developing new business and expanding client portfolios.
• Strong understanding of sales principles, cold calling techniques, and negotiation strategies.
• Excellent communication, interpersonal, and relationship-building skills.
• Self-motivated, goal-oriented, and comfortable working independently.
• Strong closing skills with a consultative sales approach.
• Proficient in MS Office and CRM software.
• Valid driver’s license and willingness to travel extensively.
• Experience dealing with high-end/VIP customers, managing calls, arranging deliveries, and processing orders.
• Track record of “fetching” new business and meeting aggressive sales targets.
• Presentable, well-spoken, and professional.
• Minimum 5 years’ sales experience with the ability to learn 6,500+ product line items (including technical aspects).
• Highly energetic, serious go-getter with excellent organisational skills.

Working hours: Full time permanent position

Area: Cape Town, office based in Woodstock.

If you do not hear from us within 14 days, please consider your application for this role unsuccessful. By submitting your application for this position, you consent to the retention of your personal information in our database for future employment opportunities. You also grant permission for your details to be reviewed by third parties solely for recruitment and employment purposes. Additionally, you confirm that all information provided is accurate and truthful.