EB Administrator - Quality Assurance

SUMMARY:
EB Administrator - Quality Assurance

POSITION INFO:

Our client, a dynamic Financial Services Provider seeks to employ a Quality Assurance Administrator - Employee Benefits

JOB SPECIFICATION

KEY PERFORMANCE AREAS AND RESPONSIBILITIES

• Conform to regulation, standards and procedures when it comes to quality assurance
• Check benefit payment calculations, divestments, tax applications and tax directive, etc. for accuracy. 
• Check/verify payee details including banking details in respect of benefit claim payments and authorise payment in respect of withdrawal claims, retirement claims, disability claims, death claims, etc. in accordance with set procedures and standards.
• All benefit payments to be authorised for payment within set time lines
• Meet targets set
• Identify areas of non-compliance and report to management
• Identify any risk and provide these with solutions to management
• Applying technical skills to the task

QUALIFICATIONS AND EXPERIENCE

• Matric, related industry qualification, e.g. retirement fund qualifications and/or other related qualification,  e.g. B Com, B Admin, auditing qualification
• Experience in similar field of work would be advantageous
• Computer literacy – Advanced office

SKILLS AND BEHAVIOURAL ATTRIBUTES

• Attention to detail and high level of accuracy
• Ability to work under pressure
• Self- starter and excellent organising skills
• Committed and reliable with integrity
• Adhere to organisational procedure and business processes

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