Dispatch Coordinator

Recruiter:

Persona Staff

Job Ref:

CPT006088/H

Date posted:

Monday, March 23, 2026

Location:

Cape Town, South Africa

SUMMARY:
Our client is seeking a Dispatch Coordinator to join their team. This role requires someone with excellent time management and problem solving skills.

POSITION INFO:
Responsibilities:

Handle customer queries relating to dispatch.
Organise and communicate with bulk and local outsource deliveries.
Communicate with customers regarding orders, ETAâs and late deliveries.
Ensure documentation for transport and deliveries are completed, filed and sent for invoicing daily.
Communicate roadmap, directions and contact details with customers.
Prepare vehicle routing for bulk and local deliveries
Prepare waybills for bulk and local outsource deliveries.
Assist customers with collections and deliveries as required.
Check stock to assist pickers and escalate discrepancies to Warehouse Supervisor.
Organise and communicate with customers for the transportation of returns and credits.
Assist with MIGO of incoming goods.
Support with picking, packing and stock counts as required.
Participate in HSE activities, housekeeping and pro-active reporting.
Participate in operation excellence and continuous improvement activities.

Requirements:

Matric certificate.
5+ years in a similar role.
ERP system experience.
Valid forklift license / driving experience.
Must be a hands on person.
Critical thinking skills and ability to work under pressure.
Excellent numeracy skills and computer literacy.
Strong time management skills.
Ability to work in a team environment and independently.
Must have good communication skills in English and Afrikaans.
Drivers license.

To apply, please send your CV with your salary expectations to

Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.

Persona Staff Pty (Ltd) is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.

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