Debtors Controller

SUMMARY:
A well-established food/FMCG supplier is seeking an experienced Debtors Controller to manage a large, high-volume debtors book within a fast-paced supplier environment.
Previous experience in the food or FMCG supplier industry is essential.

The ideal candidate will have experience managing high-volume customer accounts, with exposure to major retail chains and buying groups, including the complexities of retail deductions, rebates, claims and account reconciliations.

This role requires someone who is proactive, detail-oriented and confident in managing collections while maintaining strong relationships with customers and internal teams.

Candidates must reside in Hammarsdale or the surrounding areas, or be able to commute to Hammarsdale daily.

POSITION INFO:

Key Responsibilities

• Manage and control a large, high-volume debtors book within a food/FMCG supplier environment
• Monitor account balances, ageing, reconciliations and outstanding payments to ensure effective credit control
• Proactively follow up on overdue accounts and drive collections in line with targets
• Investigate and resolve pricing discrepancies, claims, rebates, deductions and other account queries
• Allocate customer payments accurately and timeously
• Reconcile customer accounts and resolve outstanding discrepancies
• Liaise with sales, supply chain and finance teams to resolve issues affecting payments
• Build and maintain strong working relationships with major retail customers and buying groups
• Prepare and distribute debtors ageing reports and collection updates to management
• Ensure adherence to company credit policies and procedures

Minimum Requirements

• Proven experience managing a large, high-volume debtors book in a fast-paced supplier environment
• Essential: Previous experience in the food/FMCG industry, preferably within a supplier or distribution business
• Experience dealing with major retail chains and buying groups is highly advantageous
• Good understanding of retail deductions, rebates, claims and customer account queries
• Solid knowledge of debtors reconciliations, payment allocations, ageing and collections
• Strong communication, negotiation and customer relationship management skills
• Excellent attention to detail, organisation and time management
• Ability to work under pressure and manage high volumes within strict deadlines
• Must reside in Hammarsdale or the surrounding areas, or be willing and able to commute daily

Qualifications

• A relevant financial or accounting qualification would be advantageous but is not essential