Debtors Administrator – Finance

SUMMARY:
Debtors Administrator – Finance
One of our clients within the commercial printing and services industry is seeking an experienced Debtors Administrator to join their finance team. The position will be based in Wynberg, Johannesburg and will be responsible for managing debtor accounts, following up on outstanding payments, maintaining accurate financial records and supporting effective cash-flow management. The successful candidate will be highly organised, detail-oriented and confident in communicating with customers regarding outstanding accounts and payment arrangements.

POSITION INFO:
Minimum Requirements:

• Minimum 3 years' relevant experience as a Debtors Administrator, Creditors/Debtors Clerk or similar finance role.
• Proven experience managing debtor accounts and outstanding balances.
• Strong knowledge of debt collection procedures, account reconciliations and payment follow-ups.
• Experience with age analysis and monitoring outstanding accounts.
• Ability to contact customers regarding overdue accounts and negotiate suitable payment arrangements where required.
• Experience identifying and resolving account discrepancies and payment queries.
• Strong numerical and administrative skills with a high level of accuracy and attention to detail.
• Proficient in Microsoft Office, particularly Excel.
• Experience working on accounting or ERP systems such as SAP, Pastel, QuickBooks or similar.
• Excellent communication and negotiation skills.
• Ability to work independently, prioritise tasks and meet deadlines in a fast-paced environment.
• A relevant qualification in Finance, Accounting, Bookkeeping or a related field will be advantageous.
• Previous experience within the printing, manufacturing, commercial services or a similar industry will be advantageous.

• Manage and maintain an assigned portfolio of debtor accounts, ensuring records are accurate and up to date.
• Monitor outstanding balances and ensure accounts are followed up within agreed payment terms.
• Conduct regular age analysis and identify overdue and high-risk accounts.
• Allocate and accurately capture customer payments against the relevant accounts.
• Reconcile debtor accounts and investigate outstanding balances, discrepancies and unidentified payments.
• Maintain accurate records of all customer communication, payment arrangements and collection activities.
• Ensure all debtor-related documentation is properly maintained and filed.

• Contact customers regarding outstanding and overdue accounts.
• Follow up consistently on promised payments and ensure payment commitments are honoured.
• Negotiate appropriate payment arrangements with customers where required.
• Escalate long-outstanding or problematic accounts to management when necessary.
• Build and maintain professional relationships with customers while ensuring effective debt collection.
• Respond to and resolve customer queries relating to invoices, payments and account balances.

• Perform regular debtor reconciliations and investigate variances.
• Assist with resolving invoice, payment and account-related discrepancies.
• Ensure payments are correctly allocated and accurately reflected on customer accounts.
• Assist with the preparation of debtors reports, age analysis and collection reports.
• Monitor customer accounts against agreed credit terms and payment conditions.
• Provide accurate information to management regarding outstanding accounts and collection progress.

• Prepare and distribute regular reports relating to outstanding debt, ageing, collections and payment trends.
• Maintain accurate and up-to-date debtor records for reporting and audit purposes.
• Ensure all collection activities are conducted in accordance with company policies and applicable regulations.
• Identify potential collection risks and escalate concerns appropriately.
• Assist with maintaining efficient internal controls and procedures relating to debtor management.

• Liaise with internal departments to resolve customer account queries and discrepancies.
• Work closely with the finance team to ensure accurate and efficient debtor administration.
• Assist with general finance and administrative duties as required.
• Contribute to improving collection processes and debtor account management procedures.
• Maintain confidentiality when handling customer and financial information.