Data Entry Assistant – CRM Updates

SUMMARY:
This role focuses on maintaining and verifying customer data within the company’s CRM systems.

POSITION INFO:

Data Entry Assistant – CRM Updates
Join a growing team ensuring data accuracy and streamlined CRM processes.
Remote | R15 000 – R17 000 | 12-Month Contract

About Our Client
Our client is a forward-thinking company committed to delivering exceptional service through accurate, up-to-date, and reliable customer data. They leverage modern CRM tools to drive operational efficiency and enhance customer experiences. The team values precision, accountability, and collaboration, offering a supportive remote work environment where attention to detail is highly valued.

The Role: Data Entry Assistant – CRM Updates
This role focuses on maintaining and verifying customer data within the company’s CRM systems. The successful candidate will ensure that all information is accurate, complete, and up to date, supporting multiple teams in delivering excellent service and achieving business goals.

Key Responsibilities

• Enter, update, and maintain customer information in CRM platforms.

• Review data for accuracy and completeness, correcting errors where necessary.

• Cross-check records with source documents to ensure consistency.

• Manage data import/export tasks according to CRM procedures.

• Collaborate with sales, customer service, and operations teams to verify and maintain data accuracy.

• Flag and escalate inconsistencies or duplicate records for resolution.

• Maintain confidentiality and comply with data protection regulations.

About You

• Previous experience in data entry, administration, or CRM management preferred.

• Strong attention to detail and accuracy.

• Proficient in MS Office (Excel, Word) with familiarity in CRM systems.

• Good written and verbal communication skills.

• Ability to work independently and manage deadlines effectively.