Credit Controller

SUMMARY:
Drive collections. Strengthen cash flow. Keep the numbers moving.

POSITION INFO:
An established manufacturing company is seeking a proactive, results-driven Credit Controller to join its finance team.

This is an excellent opportunity for a detail-oriented finance professional with strong debtors management and collection skills to play a key role in maintaining healthy cash flow and minimising outstanding debt.

The successful candidate will be responsible for managing customer accounts, monitoring credit exposure, following up on overdue payments and resolving account queries. 

Key Responsibilities: 

• Manage the full debtors and credit control function, ensuring timely collection of outstanding customer accounts.
• Monitor debtor age analysis and implement effective collection strategies to reduce overdue balances.
• Contact customers regarding outstanding invoices, payment commitments and overdue accounts.
• Reconcile customer accounts and investigate discrepancies, short payments and unallocated receipts.
• Resolve invoice queries, pricing discrepancies, credit note requests and payment disputes in collaboration with sales, customer service, warehouse and finance teams.
• Ensure invoices, credit notes and customer statements are processed and distributed accurately and timeously.
• Allocate customer payments and maintain accurate account records.
• Monitor customer credit limits, payment terms and credit exposure, escalating potential risks where necessary.
• Place accounts on hold or recommend credit restrictions in line with company policies and approval procedures.
• Follow up on outstanding proof of delivery, purchase orders and supporting documentation affecting payment.
• Prepare and distribute customer statements and regular reports on collections, overdue accounts and credit risk.
• Maintain accurate records of customer correspondence, collection activities and payment arrangements.
• Assist with month-end procedures, debtor reconciliations and reporting requirements.
• Build and maintain professional relationships with customers while ensuring consistent adherence to agreed payment terms.
• Identify opportunities to improve collection processes, reduce bad debt and strengthen working capital management.

• Matric certificate.
• A qualification in Finance, Accounting or Credit Management will be advantageous.
• Previous experience in credit control, debtors management or accounts receivable.
• Experience managing customer accounts, reconciliations, age analysis and collections.
• Knowledge of credit management procedures, payment terms and credit risk monitoring.
• Proficiency in Microsoft Excel and accounting or ERP systems.
• Experience in a manufacturing, industrial, wholesale or distribution environment will be advantageous.