Concierge

SUMMARY:
We are seeking a polished, professional and service-driven Concierge to join a luxury five-star establishment. The successful candidate will be responsible for  delivering  personalised guest experiences through exceptional service, strong local knowledge and the ability to assist guests with a range of requests, arrangements and bespoke experiences.

POSITION INFO:
Requirements:

• Minimum 2 years' experience in a Concierge role within a luxury or five-star
• establishment.
• Strong knowledge of Cape Town attractions, restaurants, experiences and tourism
• offerings.
• Excellent communication and interpersonal skills.
• Exceptional problem-solving ability and attention to detail.
• Proven ability to deliver personalised and memorable guest experiences.
• Passion for delivering exceptional guest service.
• Professional appearance and confident guest interaction.
• Membership with Les Clefs d'Or will be advantageous.

• Luxury Guest Service
• Communication Skills
• Interpersonal Skills
• Local Knowledge
• Problem Solving
• Attention to Detail
• Relationship Management
• Customer Focus