Collections Controller

Recruiter:

Network Recruitment

Job Ref:

NFR009513/JLo

Date posted:

Wednesday, April 22, 2026

Location:

Johannesburg, South Africa

Salary:

180000 Annually

SUMMARY:
If you thrive on targets, love the chase, and know how to get results, this role is for you.

POSITION INFO:
A well-established and reputable organisation within the education sector is seeking a Collections Controller to join its Accounts Receivable team.

This role is highly focused on outbound collections, engaging directly with account payers to recover outstanding fees, secure payment commitments, and support consistent cash flow.

This opportunity is ideal for a confident, target-driven individual who thrives in a structured, high-volume calling environment.

Key Responsibilities:

Debt Collection (Primary Focus):
- Contact account payers to recover outstanding balances
- Negotiate payment arrangements, including structured payment plans and deadlines
- Consistently follow up on overdue accounts in line with daily call targets
- Manage and resolve broken payment arrangements within defined timeframes
Account & System Management:
- Capture and maintain payment agreements on the debt management system
- Update account and contact information accurately
- Record all interactions and outcomes on the system
Monitoring & Follow-Ups:
- Track outstanding accounts and ensure timely follow-ups
- Confirm payments received and escalate non-payment where necessary
- Implement account holds in line with internal procedures

Job Experience and Skills Required:

Grade 12 / Matric (essential)
Minimum 3 years’ experience in a collections or accounts receivable calling role
At least 1 year experience within a shared services environment
Strong telephonic communication and negotiation skills
Ability to work towards daily call targets and collection KPIs
Experience working on debt collection systems (advantageous)

Apply now!

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