Client Services Administrator

Recruiter:

Sandi Crowther Recruitment

Job Ref:

DUR003720/JK

Date posted:

Monday, October 26, 2026

Location:

Durban, South Africa

SUMMARY:
Umhlanga. Working hours: 10h00 – 18h00.
An excellent opportunity exists for a well-organised and proactive Client Services Administrator to join an established UK-based financial services company at its Umhlanga office. This role is suited to someone who enjoys working in a support-focused environment, takes pride in their attention to detail and is committed to providing efficient, professional service. Previous experience in a similar administrative role is essential, while financial services experience would be advantageous.

POSITION INFO:
Responsibilities will include providing day-to-day support to advisers and the paraplanning team, processing new business applications, preparing client documentation and meeting packs, obtaining investment valuations and liaising with clients and service providers. You will also maintain client records, manage workflow and correspondence, assist with compliance requirements and ensure tasks are completed accurately and within deadlines.

Requirements:

Previous experience in a similar administrative or client services role
Financial services experience would be advantageous but is not essential
Proficiency in Microsoft Office and the ability to adapt to new systems
Excellent organisational and time management skills
Strong written and verbal communication skills
High levels of accuracy and attention to detail
Ability to manage competing priorities and work well under pressure
A positive, professional and approachable manner, with strong interpersonal skills
A team-focused attitude and willingness to work towards relevant industry qualifications

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