Client Service Representative

Recruiter:

SciStaff CC

Job Ref:

SCI000042/SCI

Date posted:

Friday, February 13, 2026

Location:

Johannesburg, South Africa

SUMMARY:

A supplier of analytical testing services to the food industry is seeking a Client Service Representative to join their team in Johannesburg. The Client Service Representative position involves managing the new business process, including quotations and onboarding; acting as a brand ambassador and generating positive client experience through all client interactions; providing excellent client services and following up with clients regarding quotes, queries, and complaints; and sales administration.

POSITION INFO:
The duties and responsibilities will include, but are not limited to:

General Client Service, including supporting client with a sound knowledge of all products and services offered, providing technical support, and responding timeously to all client queries and complaints.
New Business process, including generating quotes and following up with clients to ensure quotes meet their expectations, as well as onboarding new clients.
Sales Administration, including producing internal reports and any other ad hoc tasks requested by management from time to time.

Key Requirements: National Diploma in Food Technology and 1 to 2 years' experience. Technical sales experience (micro and chemical analysis) will be advantageous. Must be fluent in English and Afrikaans with good verbal and written communication skills. A valid driver’s license is essential.

Additional Requirements: The ideal candidate should have a customer-centric attitude; excellent interpersonal communication and efficient time management skills; be target driven, adaptable, confident, and detail orientated; and have a strong ability to work in a team.

*Only candidates that meet all the requirements should apply

**Only candidates that are shortlisted will be contacted

By sending your application to Scistaff you consent that your information may be kept in accordance with the requirements of the POPI Act.

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