Client Service Executive (Graduate)

SUMMARY:
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POSITION INFO:

We are a specialised insurance provider in Roodepoort seeking a Client Service Executive to deliver personalised, attentive service to our valued policyholders. This is an excellent opportunity for graduates to start their careers in insurance — no prior experience required! You'll be the first point of contact for our clients, helping to build strong relationships and ensuring their short-term insurance needs are always met.

Key Responsibilities:

• Build and grow relationships with clients to fully understand and anticipate their needs
• Proactively communicate and provide daily feedback to customers
• Answer client queries regarding our products and services
• Update systems and databases with all client information
• Create and maintain accurate client files
• Take ownership of policy renewals and retention
• Deliver solutions and resolve any client issues relating to their insurance policies
• Always provide exceptional, friendly, and professional service

What We’re Looking For:

• Completed university degree (BCom preferred)
• Excellent academic record
• Fluent in both Afrikaans and English
• Outstanding verbal and written communication skills
• Positive, proactive, and professional attitude
• Strong administration and interpersonal skills
• Passion for delivering top-notch client service
• No previous experience necessary — we provide full training!

What We Offer:

• Competitive and negotiable salary
• Supportive environment with on-the-job training
• Career growth opportunities within a reputable insurance company
• A positive and team-oriented workplace

How to Apply:
Please submit:

• Your updated CV
• Matric and university transcripts
• A recent head and shoulders photograph

Please Note:

• You must be able to reliably commute to, or plan to relocate to, Roodepoort, Gauteng, before starting.
• Bachelor's degree (preferred)
• Fluency in Afrikaans and English is essential.

We look forward to receiving your application!