External Sales Executive

SUMMARY:
Our client in the Logistics industry has a vacancy available for a "External Sales Executive". Salary: R19 200 pm + Commission

POSITION INFO:
Responsibilities:

• Surveying of household contents at residence to provide an accurate estimate of the move/shipment.
• Capturing all survey details onto the RedSky survey application during the survey.
• Estimation of carton count/volume, as well as furniture volume.
• Identifying and measuring of any fragile items that require crating.
• Providing accurate guidance in residence on how items are wrapped, based on move type and distance.
• Explanation to the client that the quotation will be based on the surveyed inventory listing at residence, and any additions or omissions after the survey, could result in an amended quotation, or a re-survey.
• Presentation of relevant country information and FIDI regulations for export shipments.
• Discussing the timelines and mode of transport with client.
• Discussing insurance requirements with the client and explaining the various insurance options on each move type.
• Making sure that what was discussed during the survey, is re-capped with the client in residence for further understanding before leaving the residence..
• Accurately costing each move according to surveyed volume, packing requirements and move type.
• Obtaining of destination service rates from our international partners, and any rates for pets or vehicles from our preferred suppliers.
• Sending all costings to be checked by the National Sales Manager for approval.
• Making sure that all domestic quotations are sent within 24 hours and all international quotations are sent within 48 hours.

• Phoning the client, advising them that the quotation has been sent and offering to verbally go through the quotation with them for clarification of any possible uncertainties.
• Doing regular follow-ups on all pending moves, making notes of the discussions and moving dates out if necessary, or moving pending work to lost if necessary.
• Hand delivering quotations (where possible), and when in area, in addition to sending them electronically.
• Booking and securing of dates with operations for all accepted work.
• Providing a timeous handover to the internal sales executive for any booked work, advising of any documents received, or still outstanding prior to the move commencing.
• Assisting the internal sales executive in receiving any outstanding documentation.
• Contacting of customers during the move process and courtesy call visits (where possible) during the move

• Matric (Grade 12) minimum.
• Minimum of 3 to 5 years sales experience (preferably within the logistics industry).
• Computer literacy (MS word/Excel/Outlook).
• Strong admin skills.
• Ability to listen to customer requirements and create solutions.
• Ability to work extended hours, as and when required.
• Must be in the possession of a valid code 8 drivers’ licence and have own vehicle.
• Presentable and professional at all times.