Claims Clerk

Recruiter:

Boardroom Appointments

Job Ref:

JHB004462/Ncgob

Date posted:

Thursday, May 19, 2022

Location:

Johannesburg, South Africa

Salary:

Market Related Monthly

SUMMARY:
Our client based in Johannesburg is looking for a Claims Clerk to effectively process claims accurately and promptly.

JOB DESCRIPTION:

Education and Minimum Requirements:

Matric
1 years’ relevant experience in a credit/claims environment
Relevant SAP experience

Competencies:

Behaviour Standards
Be brilliant at the basics
Face the brutal facts
Smash the silos
Lead with integrity, respect and energy
Be curious and challenge change
Take accountability for results and people
Knowledge
Claims principles and tools
Claims business processes and practices
Claims methodologies and principles
SAP
System skills (SAP)
Literacy
Numeracy
Organisational awareness
Logical
Compliance focused
Attention to detail
Deadline driven

Responsibilities

Claims Processing:

Receive claims documentation in a compliant and timely manner.
Ensure compliance with established procedures and Company standards to maintain effective administration of the claims process.
Administer all paperwork as per defined procedures.
Maintain timely input to SAP and ensure accurate claim transaction records.
Work in conjunction with the Claims Coordinator to action valid deals on the prepared pricing cover sheet and return to the Credit Supervisor.
Process pricing claims and credits on a daily basis.
Process all price claims on a monthly basis.
Administer all paperwork relating to departments journals.
Information and Data Management:
Accurately and regularly capture data into the information system to enable access to reliable data and reporting for trend analysis and decision making.

Ad hoc Administration:

File and safeguard records within the area of responsibility.
Compile ad hoc spreadsheets.
Effective Teamwork and Self-Management:
Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self-development.
Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
Manage colleague’s expectations and communicate appropriately.
Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.

KPI’s :

Compliance with claims policies and practices
Accuracy of documentation and data
Accuracy of claims processing and SAP capturing
Administrative efficacy

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