Claims Administrator (Cape Town) (3 Months Contract)

Recruiter:

Secondments

Job Ref:

Sec123

Date posted:

Thursday, October 22, 2026

Location:

Cape Town, South Africa

Salary:

000

SUMMARY:
Ensure all claims are investigated according to claims investigation processes.

POSITION INFO:

Ensure all claims are investigated according to claims investigation processes.
All investigation steps to be followed and accounted for:
Ensure SIT is cleared prior to investigating any claim.

Minimum Requirements

The candidates must have a finance background.

Duties and Responsibilities

Ensure SIT is cleared prior to investigating any claim.
Ensure all prescribed receiving and claims processes were followed by the store.
Video footage is to be reviewed if required.
Delivery documentation (freight list) is to be obtained.
Driver trip sheet (where applicable)
Load control sheet (where applicable)
Collaborate details with store audits by claims auditors (where applicable)
Process claims timeously and ensures that you follow through to completing the process.
Signoff level of authority to be always adhered to.
Any claims exceeding the Net value of R500.00 on Perishables and R1000.00 on Groceries should be signed off by a claim’s supervisor.
Hu claims investigations should be verified signed off by the claim’s manager or Snr. Claims Auditor.
Freight list to be updated every day on SAP and handed to the person in filling (where applicable)
Claims need to be approved and declined correctly.

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