Call Centre Team Leader

SUMMARY:
Interviews being held immediately

POSITION INFO:

Are you a driven and experienced Sales Team Leader with a passion for building high performing teams in a fast-paced call centre environment?
We are seeking a Sales Team Leader based in Umhlanga who can take ownership, inspire performance and deliver measurable growth.

About the Role
This is a hands-on leadership position for someone who thrives in a call centre environment. You will be responsible for leading, developing and motivating a team to consistently exceed targets while maintaining a strong and positive work environment.

Key Responsibilities

• Lead, manage and develop a high performing call centre sales team
• Coach and mentor team members to achieve and exceed targets
• Monitor performance and implement strategies for improvement
• Work closely with business owners on growth and performance strategies

Requirements

• Minimum 5–10 years experience in a call centre environment
• Proven track record of successfully leading and developing teams 
• Strong leadership presence with the ability to lead from the front
• Demonstrated ability to motivate, coach and develop individuals into top performers
• Results-driven mindset 

Package & Remuneration

• Salary: R20 000 negotiable, depending on experience and proven performance.