Billing Administrator II

SUMMARY:
Gijima’s Order to Cash Division is recruiting for an experienced Billing Administrator II to join the team in Midrand. The ideal candidate will be a detail-oriented and analytical professional with a strong understanding of billing processes, financial administration, and customer service principles. The successful incumbent must be able to work accurately under pressure, manage multiple deadlines, and engage effectively with both internal and external stakeholders. A proactive mindset, commitment to continuous improvement, and the ability to adapt within a fast-paced environment will be essential to ensuring accurate billing operations and supporting overall business efficiency.

POSITION INFO:
Purpose:
Responsible for the creation of valid and correct billing documents

Formal Education:

• Grade 12  (with accounting)
• Certificate in Accounting

• Candidates must have completed certificate in Accounting;
• 5 years +, experience in billing;
• Candidates must be computer literate and must be proficient in Microsoft Project, Word, Excel, PowerPoint, Access and Visio; e-mail, internet;
• Clear credit (ITC) and no criminal record;
• SAP knowledge will be an advantage

• Strong communication skills (verbal and written)
• Possess excellent command of the English language
• Strong analytical and technical skills
• Excellent planning abilities
• Ability to cope with pressure and deadlines in a fast-moving environment
• Ability to adapt easily to change
• Ability to grasp and interpret technical processes and procedures efficiently
• Meticulous with strong attention to detail and accuracy
• Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure

• Prepare and generate accurate and timely invoices based on sales or services provided.
• Ensure that all relevant information, such as product or service details, quantities, and prices, is included in the invoices.

• Verify the accuracy of billing data to prevent errors and discrepancies.
• Address any billing discrepancies or issues promptly to ensure accurate financial records.

• Communicate with internal customers regarding billing-related inquiries, discrepancies.
• Provide excellent customer service by addressing customer concerns and resolving billing-related issues.

• Utilize billing software and systems to streamline the billing process.
• Stay updated on the latest features and updates of billing software to optimize efficiency.

• Maintain organized and accurate records of invoices, receipts, and other billing-related documents.
• Ensure compliance with legal and regulatory requirements related to billing documentation.

• Generate regular reports on billing activities, outstanding payments, and other relevant financial metrics.
• Provide insights and analysis on billing trends to assist in decision-making.

• Collaborate with other departments such as sales, and customer service to resolve billing-related issues and improve overall processes.

• Identify opportunities for process improvements and efficiency in the billing process.
• Recommend and implement changes to enhance the accuracy and effectiveness of billing procedures.

• Ensure compliance with relevant industry regulations and company policies in the billing process.