Air Import Controller

Recruiter:

Project A Recruitment

Job Ref:

DBN000038/AM

Date posted:

Wednesday, August 12, 2026

Location:

Kempton Park, South Africa

Salary:

360000 Annually

SUMMARY:
Air Import Controller

POSITION INFO:
To expedite and control client air freight and clearing

Key Performance Areas

Indent follow-up
Liaison with overseas branches and agents
Profit share with overseas offices and agents
Customer service
Register shipments correctly on CargoWise1 (must have experience)
Daily tracking of shipments
Preparing informative and accurate status reports for all customers
Submitting correct documents to the Customs department for clearing
Monitoring customs releases and following through on all Customs stops, queries and other governmental stops / detentions
Finalising releases with other forwarders / hand-over agents
Following up on all deliveries with cartage contractors
Accurate invoicing of shipments and updating Cost Control
Quotations

Main Responsibilities

Invoicing and Job Costing

Produces invoices and job costing accurately and timeously and maintains the computer database to ensure rates are up to date and correct
Accurately enters items that are not computer generated
Scans every file thoroughly to ensure that all disbursement items are invoiced
Monitors other forwarding agent / airline charges and advises management when charges should be adjusted
Ensures that creditor invoices are invoiced accurately
Books all debtor invoices and passes them on to the accounts department for payment
Checks file covers for special charges
Checks every file to determine whether any potential disbursements are likely to arise after invoicing and obtains direction from management on how to deal with these
Adheres to company policies and procedures on credit notes and cash sales or COD shipments
Ensures that documents are placed in the correct order and position before passing the file to management for closing
Ensures that proof of deliveries are received and passed on to the Forwarding department on door-to-door shipments

Departmental Job Procedures and Work Process Flow

Follow up on customer indents
Split documents and register files on CargoWise1
Monitor Customs releases
Obtain charges from forwarding companies, airlines and hand-over agents and check that correct rates have been billed
Track shipments through to delivery
Ensure accurate invoicing and early delivery of documents to clients
Ensure documents are placed in the correct order and position before passing the file to management for closing
Ensure proof of deliveries are received and passed on to the Forwarding department on door-to-door shipments
Audit and quality check files before closing
Ensure closed files are placed in the filing cabinets in the correct order
Move files to the archives as and when space limitations make it necessary

Health and Safety

Comply with all health and safety procedures and regulations stipulated in the Occupational Health and Safety Act No. 85 of 1993

Quality Standards

Adhere to ISO 9001:2015 quality standards and procedures
Participate in ensuring service performance objectives are achieved
Identify and record non-conformities with regards to processes
Take corrective action as instructed

Training

Participate in the company learner programme and assist new staff with training where necessary

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