Administrator: Y.E.S. (Youth Employment Service)

SUMMARY:
Signa Opportunity is recruiting unemployed youth for quality workplace experience through the Youth
Employment Service (YES) initiative.

About the YES Initiative
The initiative was launched by the President in 2018 and is a partnership with the government and labour
department to collectively devise a national plan to build economic pathways for South Africa’s youth by
creating workplace opportunities for South African youth over a period of 12 months.

Position: YES Administrator

Stipend: R6200,00

POSITION INFO:
Job purpose:

• Collate and quality assure candidates’ documents.
• Register YES candidates with the YES NPC and register clients if required.
•  Prepare candidate's upload sheets, submit for approval, and process with YES.
•  Establish and maintain project (client) folders for each client in compliance with the guidelines.
• provided and ensure standardization of project folders
•  Ensure that all stipulated documents on the checklist are filed and kept current.
• All candidate information should be managed in accordance with internal standards and the PoPi Act (Protection of Personal Information Act).
•  Follow up on all relevant documentation, status of actions and deliverables.
•  Capture candidates on the LMS system or drive and update periodically.
•  Liaise directly with the Host mentors and candidates on YES-related matters and administration.
• Ensure monthly mentorship reports are received from mentors and captured accordingly.
• Ensure that all communication to candidates is prioritized and Account and team members are kept updated.
•  Prepare registers and monitor attendance for training.
•  Maintain an accurate database of all training that has taken place.
•  Ensure that all Change Requests are recorded and that the correct change process and sign-off procedures are followed.
•  Respond to candidate queries timeously and escalate extraordinary queries to the Account Managers.
•  Liaise with YES about general queries (phones, registration, etc.).
•  Liaise with the Signa YES team members and internal Signa Group colleagues on a regular basis.
•  Follow up and follow through on tasks and undertakings, and execute everyday tasks within set deadlines to achieve maximum results.
• Assist with general administration duties.
• Provide a high-quality service to internal and external customers.
•  Be conscious of costs and use inputs economically while remaining customer-focused.

• Clear communication (oral and written).
•  Has a positive approach and demonstrates professional standard when carrying out work.
• Ability to work on own initiative.
• Computer Literacy (MS Office, Google Mail, LMS).
• High level of accuracy in data capturing.
• Effective filing experience.
• Attention to detail.
• Teamwork and collaboration skills
• Must be orderly, adaptable, professional, courteous and motivated and must work well on their own or as a member of the team.
•  Possess strong typing skills and be well versed in other areas of office.
•  Highly organized and flexible.
•  Ability to multitask and meet changing deadlines
•  Must be self-directed and able to complete projects with limited supervision.
• Maintains staff confidentiality.
•  Working knowledge of email, scheduling, spreadsheets and presentation software
•  Deadline-driven
•  Time management
•  Ability to perform under pressure

• South African unemployed youth between the ages of 18 and 34.
• Must not have participated on the YES programme before.
• Matric.
• Dip Office Management or Office Administration or business Administration or HR or equivalent.
•  Computer literate on MS Office and Gmail and LMS.
• Ability to sit for extended periods.
• Fine dexterity to operate computer, calculator and other office equipment.
• Visual alertness to inspect documents for accuracy.
• Ability to hear and speak to exchange information.
• Ability to occasionally bend, stoop and reach for work tools of trade etc.
• Ability to occasionally lift and carry standard office items/tools of trade.
• Ability to attend work at least in normal business hours.
• Ability to stay alert and sustain effectiveness through antisocial hours in times of emergencies or conflicting deadlines/work under pressure.