Account Executive | Courier Industry

SUMMARY:
Opportunity for an Account Executive has become available at one of South Africa’s leading express courier companies.

POSITION INFO:

This will be a dual role with 50% focus on taking full ownership of an allocated customer portfolio, engaging with key stakeholders, and overseeing the management and growth of accounts and 50% focus, strategically marketing the company''s services to secure specific new business opportunities aligned with the company’s organizational strategy.

Requirements:

• Grade 12 (Matric) or equivalent
• Driver’s license with own reliable transport
• Tertiary qualification in sales or marketing would be an advantage
• Experience in the logistics industry is beneficial
• Advanced skills in MS Office (Word, Excel, PowerPoint and Outlook)
• Knowledge of business principles (i.e. financial, operational, customer experience)
• At least 3-5 years’ experience in sales or customer facing/engagement and proven track record within a sales/target driven environment

Key Performance Areas:

• Dual Sales and Account Management role, ensure monthly and annual targets are achieved
• Ensure account queries are resolved, and accounts are settled within trading terms
• Identify new distribution opportunities and as a result increase revenue
• Complete and submit weekly sales report before deadline (CRM & Share Drive)
• Identify opportunity and increase existing client spend – GROW, RETAIN & PROTECT
• Implementation: New customer into business
• Training of clients: Product, services, website (ease of doing business) & business apps
• Develop strategic relationships with key role players/ influential stakeholders
• Offer, sell and implement value added services designed by the business
• Increase revenue base in line with target/budget (either by new business or extended
• business within existing base)
• Negotiate and secure annual rate increases in line with business strategies
• Analyse and present monthly KPI reports to clients with recommendations
• Down Trade and Zero Trade clients to be identified monthly formulate action plan
• Offer, sell and implement value added services designed by the business
• Identify and secure sales opportunities with new business accounts
• Negotiate gross profits in line with company objective
• Conduct needs analysis and propose customized client solution and rate negotiation

In return this opportunity will offer a competitive Cost to Company Remuneration package + Commission, Allowances and Business Tools.