1x Spa Manager & Centre Operations Manager URGENTLY needed for Retreat Spa in Hyde Park

Recruiter:

Spa Sense

Job Ref:

JHB002250/AK

Date posted:

Thursday, May 21, 2026

Location:

Hyde Park, South Africa

Salary:

18000 Monthly

SUMMARY:
1x Spa Manager & Centre Operations Manager URGENTLY needed for Retreat Spa in Hyde Park

POSITION INFO:
ROLE OVERVIEW

This particular individual must have Beauty Spa working experience and may have worked in Hotels previously. If they are ex-cruise ship candidates, they must have worked locally as well, understand BEA Ethics, and their Guest Services Management need to be impeccable.

As Spa Manager & Centre Operations, you will oversee daily operations, lead the team, and uphold the highest standards across service delivery, client care, and facility management. You will work alongside the Front of House Manager, ensuring alignment between guest services, bookings, and overall centre operations. The Floor Manager will report to you, and you will be responsible for consolidating and delivering senior management reporting.

KEY RESPONSIBILITIES

Driving and managing spa and staff performance targets.
Overseeing daily spa and centre operations.
Leading staff training, onboarding, and performance development.
Implementing performance training programs.
Managing and supporting the Floor Manager and operational team.
Ensuring cleanliness, maintenance, and presentation of all facilities.
Managing bookings, schedules, and appointment flow.
Delivering exceptional client care and guest experience.
Working closely with the Front of House Manager.
Collaborating with medical practitioners (Drs).
Monitoring and compiling revenue reports.Consolidating reporting into senior management

KPIs & PERFORMANCE EXPECTATIONS

Client experience & treatment room flow efficiency.
Retail to treatment conversion & upgrade rates.
Zero-tolerance hygiene, safety, + professionalism compliance.
Team discipline (punctuality, preparedness, grooming).
Escalation handling resolved within under 3 minutes.
Strong leadership presence and consistency.

Similar jobs you might be interested in:

1x Spa Manager & Centre Operations Manager URGENTLY needed for Retreat Spa in Hyde Park
Location: Hyde Park
Salary: 18000 Monthly
1x spa manager & centre operations manager urgently needed for retreat spa in hyde park
Today

1x Experienced Front Desk Coordinator, Back-up Somatologist URGENTLY needed for a Retreat Spa in Hyde Park
Location: Hyde Park
Salary: 9000 Monthly
1x Experienced Front Desk Coordinator, Back-up Somatologist urgently needed for a retreat spa in hyde park
Today

1x experienced JUNIOR Beauty Therapist URGENTLY needed for boutique retreat Spa in Dunkeld- Joburg.
Location: Dunkeld
Salary: 6000 Monthly
1x experienced JUNIOR Beauty Therapist urgently needed for boutique retreat spa in Dunkeld- Joburg.
13 days ago

1x Experienced PART-TIME Somatologist/ Beauty Therapist URGENTLY needed for a busy Spa in Honeydew.
Location: Honeydew
Salary: 7500 Monthly
1x Experienced PART-TIME Somatologist/ Beauty Therapist urgently needed for a busy spa in Honeydew.
17 days ago

Spa Reception Supervisor
Location: Pretoria
Salary: Monthly
spa at a luxury Hotel in the Kameeldrift area is looking for an experienced spa Reception Supervisor to manage and oversee the daily operations of the spa reception area, ensuring an exceptional guest experience aligned with 5* standards. The suitable candidate will coordinate guest bookings, manage the reception team, and support the spa manager in maintaining smooth admi...
Today

Assistant Spa Manager URGENTLY needed for a busy 5Star Spa in Joburg South
Location: Johannesburg
Salary: 15000 Monthly
Assistant spa manager urgently needed for a busy 5Star spa in Joburg South
10 days ago

General Manager
Location: Pretoria
Salary:
31 days ago

Spa Wellness Manager
Location: Pretoria
Salary:
31 days ago

1x Spa Manager & Centre Operations Manager URGENTLY needed for Retreat Spa in Hyde Park

Similar jobs you might be interested in:

Jobseekers

Recruiter

General