Workshop Foreman

 

Recruiter:

Sydsen

Job Ref:

JHB003063/NW

Date posted:

Friday, July 29, 2022

Location:

Capetown, South Africa

Salary:

Market related


SUMMARY:
Workshop Foreman - Cape Town - Western Cape

Main Purpose of the Role: 
To provide effective technical and specialist support to staff, whilst ensuring a high quality service delivery to customers. Maximising service sales and profitability by creating customer confidence in the Dealership by providing quality service.

JOB DESCRIPTION:

Key Performance Areas:
  • Plan workshop production according to productive and available staff
  • Attend to escalated workshop (technical) problems accordingly
  • Evaluate all serviced vehicles (technical) and assist in ordering parts
  • Maintain good housekeeping within department
  • Manage training of all service staff
  • Provide feedback to all workshop staff on individual performance against targets
  • Control (WIP) work in progress on all vehicles in the workshop daily to acceptable levels
  • Manage risk (financial and non – financial) within department
  • Manage individual performance and develop staff
  • Manage and drive personal and professional development
  • Provide efficient and effective internal communication
Minimum Requirements:
  • Senior Certificate (Grade 12)
  • Qualified Motorcycle and Scooter Mechanic. Motorrad experience will a distinct advantage
  • 5 Years’ Workshop experience in a Motorcycle Dealership (ideally at least 2 years supervisory)
  • A management diploma or certificate would be advantageous
  • Driver’s license/motorcycle license
  • Diagnostic Ability
Essential Competencies / Skills / Knowledge
  • Customer Service and Orientation
  • Planning & Organising
  • Coping with pressure and set backs
  • Leading and managing teams
  • Following instructions and procedures
  • Computer literate (MS Office Suite)
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