Workshop Manager / Senior Estimator

SUMMARY:
Exciting opportunity in The Deep South of Cape Town for experienced Panel beater with Workshop Management and Estimation experience.

POSITION INFO:

Are you an experienced Workshop Manager or Senior Estimator looking for your next challenge? Join a busy, insurance-approved panel beating facility where you''ll play a pivotal role in leading workshop operations, delivering exceptional customer service, and ensuring every vehicle leaves the workshop repaired to the highest industry standards.

This is an exciting opportunity for a hands-on leader who thrives in a fast-paced environment and has a passion for operational excellence, quality workmanship, and building strong relationships with insurers, customers, and suppliers.

The Role

You will take full responsibility for the day-to-day management of the workshop, ensuring productivity, efficiency, and quality while overseeing the complete repair process from vehicle assessment through to final delivery.

Key Responsibilities

• Manage daily workshop operations and production
• Allocate work to technicians and monitor productivity
• Ensure repairs are completed within agreed turnaround times
• Prepare accurate repair estimates using Audatex
• Liaise with insurance assessors and negotiate estimate approvals
• Submit supplementary estimates and monitor repair authorisations
• Provide outstanding customer service and regular progress updates
• Conduct quality control inspections prior to vehicle delivery
• Lead, mentor and manage workshop staff
• Coordinate suppliers, parts procurement and paint representatives
• Monitor material usage and outstanding jobs
• Ensure all insurer and OEM requirements are met
• Maintain accurate repair documentation and reporting

What We''re Looking For

• Minimum 5 years'' experience within a panel shop environment
• Previous experience as a Workshop Manager, Production Manager or Senior Estimator
• Proven insurance estimating experience
• Audatex estimating experience is essential
• Strong knowledge of modern vehicle repair methods and OEM standards
• Experience dealing with major South African insurers
• Excellent leadership and people management skills
• Strong communication and customer service abilities
• Computer literate
• Valid driver''s licence

The Ideal Candidate

You are:

• A confident and inspiring leader
• Calm under pressure and highly organised
• Detail-oriented with exceptional problem-solving skills
• Professional, honest and customer-focused
• A collaborative team player committed to delivering excellence

If you''re ready to take ownership of a high-performing workshop and build your career with a respected industry leader, we''d love to hear from you.

Apply today and become part of a team committed to quality, efficiency and outstanding customer service.  Email your CV to