Warranty Administrator

Recruiter:

Staff Solutions Recruitment

Job Ref:

CPT000352/HG

Date posted:

Monday, April 20, 2026

Location:

Johannesburg, South Africa

Salary:

Monthly

SUMMARY:
NEW VACANCY!!!
Our Client in the Automotive Industry has a new vacancy for a Warranty Administrator based in Johannesburg- Eastern Suburbs (Spartan)

POSITION INFO:

Job Description

Key Responsibilities

Process and submit warranty claims for truck repairs and parts
Check and verify job cards, invoices, and technician reports for accuracy
Ensure all warranty repairs comply with manufacturer guidelines and policies
Capture warranty claims on OEM systems
Monitor claim status and follow up on outstanding or rejected claims
Correct and resubmit rejected claims where necessary
Liaise with technicians, service advisors, and parts department for required information
Ensure correct labour hours and parts are claimed according to warranty standards
Maintain organized records of all warranty claims and supporting documents
Prepare and assist with internal and manufacturer warranty audits
Track warranty payments and ensure timely reimbursement
Identify repeat failures or trends and report to management
Handle customer or internal queries related to warranty claims
Keep up to date with manufacturer warranty procedures and updates
Ensure warranty store is kept in neat and tidy condition
Ensure all warranty parts are correctly labelled and marked
Ensure that parts are scrapped when authorized to do so
Assist with service advisor duties when needed
Regular interaction with mechanics, foremen, and service advisors

Minimum Requirements:

Matric (Grade 12)
Min 3-5 years’ experience in similar role
Experience in automotive or truck workshop environment
Knowledge of warranty procedures for commercial vehicles
Computer literacy (MS Excel, workshop systems)

Personal Attributes:

Problem-solving and analytical thinking
Strong organizational skills
Customer and service-oriented mindset
Team player
Read and write English
Confident & proactive approach – anticipates issues and requirements

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