Warehouse Manager

SUMMARY:
Warehouse Manager

POSITION INFO:

The Warehouse Manager is responsible for overseeing all warehouse operations, ensuring efficient receipt, storage, and dispatch of goods, managing stock control, and leading a team of warehouse staff to meet operational targets safely and effectively.

Key Responsibilities:

1. Warehouse Operations:

   • Plan, organize, and supervise all warehouse activities including receiving, storage, picking, packing, and dispatch.

   • Ensure efficient workflow and adherence to operational procedures.

2. Inventory Management:

   • Monitor stock levels and maintain accurate inventory records.

   • Conduct regular stock counts and reconcile discrepancies.

   • Implement stock rotation practices (FIFO/LIFO).

3. Team Leadership:

   • Recruit, train, and manage warehouse staff.

   • Develop staff performance plans and conduct performance reviews.

   • Ensure team compliance with health, safety, and security procedures.

4. Health & Safety Compliance:

   • Maintain a safe working environment and ensure adherence to occupational health and safety regulations.

   • Conduct safety audits and report incidents.

5. Logistics & Coordination:

   • Coordinate with suppliers, transport companies, and internal departments for smooth operations.

   • Ensure timely delivery of goods and optimize delivery schedules.

6. Reporting & Administration:

   • Prepare and submit warehouse reports, KPIs, and performance metrics.

   • Manage budgets, costs, and resources effectively.

Skills & Competencies:

• Strong leadership and team management skills.

• Excellent organizational and planning abilities.

• Problem-solving and decision-making skills.

• Knowledge of warehouse management systems (WMS) and MS Office.

• Understanding of inventory management and logistics processes.

• Ability to work under pressure and meet deadlines.

Qualifications & Experience:

• Minimum: National Diploma / Degree in Logistics, Supply Chain Management, Business Administration, or related field.

• Experience: 3–5 years in warehouse operations, with at least 2 years in a supervisory/management role.

• Experience with ERP or WMS systems is preferred.

• Forklift license advantageous.