Store Manager (Warehouse)

SUMMARY:
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POSITION INFO:

We are looking for an experienced Store Manager for a Renowned Company in Cape Town

The Store Manager in IT Distribution oversees the daily operations of the distribution store / warehouse.

Skills & Qualifications
2 plus years of experience in store or distribution management, preferably in IT products.
Strong knowledge of inventory systems
Excellent leadership, communication, and problem-solving skills.
Understanding of IT hardware/software distribution channels.

Key Responsibilities

Inventory & Stock Control
Monitor and maintain optimal stock levels of IT products.
Implement inventory management systems to track stock movement.
Conduct regular audits, constant inventory checking and reconcile discrepancies.

Warehouse & Distribution Management
Supervise warehouse layout and space utilization.
Ensure safe handling, storage, and dispatch of IT equipment.
Oversee inbound and outbound logistics to meet delivery timelines.

Customer Service
Handle escalated customer queries related to IT distribution.
Collaborate with sales teams to forecast demand.

Team Leadership
Recruit, train, and manage store and warehouse staff.
Set performance goals and conduct regular evaluations.
Foster a culture of accountability and efficiency.
Compliance & Reporting
Ensure adherence to health, safety, and IT security standards.
Maintain compliance with company policies and industry regulations.

Performance Metrics
Inventory accuracy rate.
On-time delivery percentage.
Customer satisfaction scores.
Staff productivity and retention.