Warehouse Manager

SUMMARY:
Pinetown - Our client is a leading service provider in the commercial cold storage sector, supporting the frozen produce industry. With advanced infrastructure and a strong focus on efficiency and compliance, they are known for their technologically driven warehousing operations.
The company is seeking to appoint an experienced Warehouse Manager to join their rapidly growing team.

POSITION INFO:
The Warehouse Manager will be responsible for overseeing all aspects of cold storage operations, ensuring efficient receiving, storage, picking, and dispatch processes. This role involves leading a large warehouse team, maintaining quality control, and ensuring compliance with safety and regulatory standards.

The successful candidate will drive performance through process control, technology integration, and staff management. Reporting to senior management, the role plays a key part in meeting service delivery and cost efficiency goals.

Key Responsibilities

• Manage day-to-day warehouse operations in a temperature-controlled environment
• Lead and develop supervisors, forklift operators, pickers, and general warehouse staff
• Implement and monitor process controls, including scanning and stock movement tracking
• Ensure adherence to quality control procedures, hygiene, and cold chain compliance
• Investigate and resolve incidents, including stock loss, damage, and non-conformances
• Track key operational metrics including throughput, utilization, and accuracy
• Maintain health, safety, and food safety compliance
• Coordinate with logistics, maintenance, IT/WMS, and customer service teams
• Drive continuous improvement and automation initiatives
• Manage warehouse budgets, including labour and refrigeration costs
• Schedule staff shifts and overtime based on operational needs
• Handle basic HR functions such as recruitment, coaching, and disciplinary action

• Strong leadership and team management
• High attention to detail and process-driven mindset
• Problem-solving and investigative capability
• Effective communication and interpersonal skills
• Organized, with the ability to prioritize under pressure

• Minimum 5 years’ experience in warehouse management within cold storage or frozen goods
• Proven experience with process controls and scanning/tracking systems
• Knowledge of food safety, health & safety, and regulatory compliance
• Experience using WMS and related warehouse technologies
• Matric certificate required; tertiary qualification in logistics/supply chain preferred
• Willingness to work in a cold store environment and meet shift demands
• Valid driver’s license may be required