Warehouse Inbound Manager

SUMMARY:
Warehouse Inbound Manager  - Food Service Equipment - Roodepoort

POSITION INFO:
Job Spec:
 
Our reputable Foodservice Equipment client based in Johannesburg is currently seeking an experienced Warehouse Inbound Manager to join their team.
 
Purpose of the Role:
 
The successful candidate will take full ownership of the company’s inbound warehouse operations and manage the teams responsible for Receiving, Credit & Returns, Administration and Housekeeping.
 
The role requires a hands-on warehouse leader who understands the importance of stock accuracy, process discipline, productivity, safety and employee accountability.
 
Salary: Market Related
 
Key Responsibilities:
 
Warehouse & Receiving Operations

• Manage the daily operation of Receiving and the supporting warehouse functions.
• Oversee the receiving and off-loading of supplier trucks and containers.
• Ensure stock is received accurately and checked against the relevant supplier documentation.
• Confirm that all received stock is in good order and condition.
• Ensure stock is correctly barcoded, labelled and processed before being released into the warehouse.
• Ensure receiving procedures and warehouse SOPs are consistently followed.
• Manage stock movements between departments.
• Manage stock transfers and production/build-up orders.
• Resolve daily inbound and receiving-related operational problems.

• Drive high levels of inventory accuracy and stock control.
• Manage and participate in regular cycle counts and stock takes.
• Monitor and investigate stock variances, shortages and missed picks.
• Identify the root causes of inventory discrepancies.
• Ensure appropriate corrective actions are implemented.
• Provide feedback on stock variances and corrective actions to management.
• Maintain accurate warehouse records and stock-control documentation.
• Ensure pick faces and bin locations are accurate and appropriately replenished.

• Manage the Credit & Returns process.
• Ensure returned goods are correctly identified, documented, and processed.
• Ensure the accurate filing and control of PODs, credit notes, route sheets, and other warehouse documentation.
• Follow up on outstanding warehouse documentation.
• Ensure documentation-related problems are resolved timeously.
• Maintain accurate and organised warehouse administration and records.

• Maintain high standards of warehouse cleanliness, organisation and housekeeping.
• Ensure stock is safely and correctly stored.
• Monitor stacking, storage and warehouse-safety requirements.
• Ensure bin locations and pick faces are correctly maintained.
• Manage forklift drivers.
• Ensure forklifts and other warehouse equipment are safely and correctly utilised.
• Ensure warehouse equipment is appropriately maintained.

• Lead, coach, train and develop the warehouse teams.
• Set clear KPIs, productivity targets and individual performance objectives.
• Monitor team and individual performance.
• Implement performance-improvement plans where required.
• Manage employee recruitment, training, discipline and performance management.
• Conduct regular warehouse team meetings.
• Maintain strong communication across the department.
• Hold employees accountable for productivity, accuracy, safety and operational standards.

• Ensure compliance with company policies and warehouse SOPs.
• Ensure compliance with Occupational Health and Safety requirements.
• Promote a strong warehouse safety culture.
• Ensure employees receive appropriate safety training.
• Manage labour utilisation.
• Control operating costs, including overtime.
• Identify warehouse inefficiencies and operational bottlenecks.
• Implement improvements to increase productivity, stock accuracy and service levels.
• Take ownership of daily operational problems.
• Ensure warehouse problems are resolved quickly and effectively.

• A relevant tertiary qualification is required.

• Minimum 5+ years’ experience in warehouse operations.
• At least 2–3 years’ experience in a warehouse supervisory or management position.
• Strong practical experience in receiving, inventory control and warehouse management.
• Experience managing a team in a busy warehouse environment.
• Proven experience managing supplier-truck and container receiving and off-loading.
• Proven experience with stock takes and cycle counting.
• Experience investigating stock variances, shortages and inventory discrepancies.
• Strong understanding of warehouse processes, SOPs and stock movements.
• Experience managing warehouse productivity and performance through measurable KPIs.
• Experience managing employee performance, discipline, training and development.
• Good knowledge of warehouse safety and OHSA requirements.
• Experience managing labour utilisation, overtime and operational costs.
• Experience using an ERP or Warehouse Management System.
• Strong computer, reporting and administrative skills.
• Excellent communication, organisational and problem-solving abilities.
• Continuous-improvement experience will be highly advantageous.

• Must be a hands-on warehouse leader.
• Must be comfortable working on the warehouse floor.
• Must be willing to direct the team and personally check warehouse processes.
• Must be confident resolving operational problems.
• Must be able to hold employees accountable for their performance.
• Must be structured, decisive and solutions focused.
• Must be performance-driven and able to maintain high operational standards.
• Must be able to coach, motivate, and develop the warehouse team.
• Must demonstrate initiative, ownership, and strong follow-through.