Underwriting Manager / Team Leader

SUMMARY:
In this role, you will lead and mentor a team of underwriters, ensuring efficient handling of policies, renewals, and endorsements.

POSITION INFO:

Underwriting Manager / Team Leader
Lead a high-performing underwriting team and drive portfolio excellence
Johannesburg or Durban | R30 000 - R35 000

About Our Client
Our client is a specialist in short-term insurance solutions, known for their innovative products and client-first approach. They pride themselves on delivering tailored risk solutions across personal, commercial, and specialist lines, with a strong emphasis on compliance, service quality, and sustainable growth. Joining this team means being part of a forward-thinking business where leadership and expertise make a tangible impact.

The Role: Underwriting Manager / Team Leader
In this role, you will lead and mentor a team of underwriters, ensuring efficient handling of policies, renewals, and endorsements. You will oversee underwriting across a range of product lines, implement processes to improve efficiency, and ensure compliance with all regulatory standards. Acting as the go-to point for escalations and complex risks, youll play a key role in delivering tailored solutions that protect clients while driving portfolio performance.

Key Responsibilities

• 3-5 years of experience in a management or underwriting leadership role

• Lead, mentor, and manage a team of underwriters to achieve operational targets

• Oversee underwriting for personal, commercial, body corporate, and specialist liability cover

• Implement and maintain underwriting policies, procedures, and service standards

• Ensure compliance with FAIS, FSCA, and Treating Customers Fairly requirements

• Handle escalations, complex risks, and provide decision-making support

• Monitor portfolio performance, identify trends, and present management reports

• Drive efficiency through process improvements and system optimisation

• Contribute to product development and enhancement to meet evolving client needs

About You

• NQF4 qualification (150 credits) essential

• RE5 certification essential

• Up-to-date CPD essential

• 3-5 years experience in an underwriting management or team leader role (advantageous)

• Strong technical knowledge across personal, commercial, and liability cover

• Excellent leadership, mentoring, and people management skills

• Analytical mindset with a proactive approach to risk and process improvement

• Strong communication and relationship management skills with brokers, clients, and insurers