Travel Logistics Support Officer

Recruiter:

Wild Dreams Hospitality

Job Ref:

WDH002084/Suv

Date posted:

Thursday, March 5, 2026

Location:

Fourways, South Africa

Salary:

22000 Monthly

SUMMARY:
Adventure Specialist Travel Company is looking for a TRAVEL LOGISTICS SUPPORT OFFICER to join their team

POSITION INFO:
This globally respected safari specialist curates immersive, conservation-focused wildlife journeys across Africa and beyond, combining expert guiding with seamless, high-end logistics. They are seeking a meticulous, systems-driven Logistics Support Officer who thrives behind the scenes, someone detail-obsessed, highly organised, and confident managing digital platforms to ensure every itinerary is flawlessly accurate, consistent, and guest-ready well before departure.

Core Criteria:

Deep understanding of the Travel Industry with knowledge specifically in Southern and East Africa
Exceptional attention to detail and accuracy
Strong organisational and time management skills
Ability to work independently and manage deadlines
High digital proficiency (Safari Portal experience advantageous)
Strong administrative and document management skills
Understanding of travel logistics and itinerary flow
Process-driven with a commitment to quality control
Collaborative team player with strong internal communication skills

Key Responsibilities:

Finalise and comprehensively populate itineraries within the Safari Portal
Conduct detailed quality control checks across costings, supplier confirmations, and portal entries
Ensure all itineraries are complete and guest-ready at least 60 days prior to travel
Upload, organise, and maintain all guest travel documentation within the system
Verify supplier rates, inclusions, and logistics details for accuracy
Manage guest messaging and agent notifications within the Safari Portal
Collaborate with consultants, logistics, finance, and management to resolve discrepancies
Identify workflow improvements and uphold consistent system standards

Please note that this role does not involve building itineraries, compiling costings, negotiating supplier contracts, or direct guest communication outside of the Safari Portal messaging system.

This is a live-out role with normal office hours 08h00-17h00, Monday to Friday

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