Transport Controller

SUMMARY:
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POSITION INFO:

Purpose of the Role

The Transport Controller will be responsible for planning, coordinating, and monitoring transport operations to ensure the efficient and timely movement of vehicles and goods.

The role plays a critical part in ensuring that deliveries are executed safely, efficiently, and in accordance with operational requirements, while maintaining strong oversight of fleet utilisation, driver performance, and compliance with transport regulations.

Key Responsibilities

• Fleet Coordination & Dispatch
  • Schedule and dispatch vehicles for deliveries and collections.
  • Coordinate daily transport operations to ensure optimal fleet utilisation.
  • Monitor vehicle movements and ensure adherence to planned routes.
• Driver Management
  • Allocate drivers to routes and manage driver schedules.
  • Ensure drivers comply with company policies and legal transport requirements.
  • Maintain communication with drivers to support operational efficiency.
• Route Planning & Optimisation
  • Plan efficient delivery routes to reduce transit times and operational costs.
  • Use GPS and tracking systems to monitor vehicle movements.
  • Adjust routes where necessary to respond to operational requirements.
• Compliance & Safety
  • Ensure vehicles comply with roadworthiness and transport regulations.
  • Maintain records for vehicle licenses, permits, and inspections.
  • Ensure drivers operate in compliance with safety and regulatory standards.
• Cost Control & Efficiency
  • Monitor fuel usage and maintenance costs.
  • Identify opportunities to improve fleet efficiency and reduce operating costs.
• Reporting & Documentation
  • Maintain accurate transport logs and delivery records.
  • Prepare regular reports on fleet performance and operational metrics.
  • Track and report on key transport KPIs.
• Operational Problem Solving
  • Respond to operational disruptions including delays or breakdowns.
  • Resolve delivery issues and customer concerns efficiently.
  • Implement corrective measures to prevent recurring issues.

Key Competencies & Attributes

• Strong planning and coordination abilities.
• Excellent problem-solving and decision-making skills.
• Ability to perform effectively in a fast-paced logistics environment.
• Strong communication and interpersonal skills.
• Attention to detail and strong organisational capability.

Experience & Qualifications

• Matric / Grade 12 (essential).
• Diploma or Degree in Transport Management, Logistics, or Supply Chain Management (advantageous).
• Proven experience in transport coordination, fleet management, or logistics operations.
• Working knowledge of transport regulations and compliance requirements.
• Experience using fleet tracking or GPS monitoring systems.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience with route planning or logistics systems (advantageous).