Training Officer

SUMMARY:
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POSITION INFO:

SUMMARY

Responsible for facilitating and organizing training opportunities for staff in the company group. Responsible for identifying training needs and developing programs to address it. Responsible for the arranging and documentation of mandatory safety training for key staff members in each department. This position will focus more on back-of-house positions. The successful applicant should have strong a strong administrative skillset.

MINIMUM REQUIREMENTS

Qualification:

• Grade 12
• Applicable Tertiary Qualification in Human Resources, or
• Education and training, or
• Hospitality

Experience:

• Minimum of 3 years’ experience in the same or similar position within the hospitality industry
• Must have been in a head of department position previously
• Strong communication and administration skills
• Adequate knowledge of learning management systems and delivery tools
• Opera experience advantageous

Competencies

Communication:

Able to read, write and converse in English

Comprehension

Cognition/Thinking:

Problem Solving

Creative and Innovative Thinking

Ability to explain abstract concepts in practical and understandable terms

Interactions with Others:

Friendly and approachable

Patient

Team player

Personal Effectiveness:

Adaptability and Flexibility

Attention to Detail/Quality

Ability to work well under pressure

Ethics and Integrity

Stress Tolerance

Creative

Management/ Leadership:

Coaching and Mentoring

Staff Management

Strategic Vision