Training Administrator

SUMMARY:
We are seeking a highly organised, detail-oriented and proactive Training Administrator to join our team. This role is ideal for an administration professional who enjoys coordinating multiple projects, managing data and records, and ensuring that training programmes run efficiently and effectively.

The successful candidate will play a key role in the administration and coordination of our Learning Management System (LMS), training programmes, learner records and reporting processes. This position requires exceptional administrative skills, strong attention to detail and the ability to manage multiple deadlines.

This is an onsite position based in Pretoria East. 
EE: Open 

POSITION INFO:
Requirements:
Essential:

• Completed Matric
• Minimum 3 years' experience in an administrative or training administration role.
• Strong administrative, organisational and coordination skills.
• Excellent attention to detail and record-keeping abilities.
• Advanced proficiency in Microsoft Office, particularly Excel, Outlook and Word.
• Experience managing databases, records or learning systems.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Experience working with a Learning Management System (LMS).

• Experience working with Moodle.
• Experience in training administration, skills development or learning and development.
• Knowledge of SETA, QCTO and skills development processes.
• Experience coordinating accredited training programmes.

• Administer and maintain the company Learning Management System (LMS).
• Coordinate learner onboarding and offboarding processes.
• Create and manage learner profiles, cohorts and training programmes.
• Upload and maintain training content and learning materials.
• Monitor learner participation and completion rates.
• Send training reminders and follow up on outstanding training requirements.
• Escalate non-compliance with mandatory training requirements.
• Provide first-line learner support and respond to LMS-related queries.
• Liaise with external LMS providers regarding system issues, upgrades and enhancements.
• Ensure learner records are accurate, complete and maintained according to company standards.

• Coordinate internal and external training programmes.
• Schedule training sessions, meetings and learner activities.
• Prepare training materials, learner packs and supporting documentation.
• Assist with learner registrations and pre-screening processes.
• Maintain training calendars and communicate important deadlines.
• Coordinate accredited and non-accredited training initiatives.
• Support learner onboarding and programme administration from commencement to completion.

• Maintain accurate training records and documentation.
• Generate and distribute monthly training reports.
• Track compulsory and departmental training completion.
• Update and maintain skills development records and trackers.
• Ensure all supporting documentation is accurately stored and filed.
• Maintain accurate billing and training expenditure records.
• Compile reports and statistics for management and departmental heads.

• Attend Training Committee meetings.
• Ensure all compliance records for BEE, EE, ATR/WSP purposes are kept updated.
• Maintain all records and ensure the upkeep of the centralised folder.
• Maintain and update Standard Operating Procedures (SOPs), training manuals and templates.
• Ensure consistency across training documentation and branded materials.
• Assist with process improvements and administrative efficiencies.
• Support the implementation of new systems and training processes.
• Prepare meeting agendas, minutes and action trackers where required.

• Coordinate communication between learners, managers, training providers and stakeholders.
• Assist with provider meetings, evaluations and performance reviews.
• Support training committee activities and approval processes.
• Build and maintain positive working relationships with internal and external stakeholders.

• Ability to work under tight deadlines

• Exceptional organisational skills
• Strong administrative focus
• High level of accuracy and attention to detail
• Professional communication skills
• Problem-solving ability
• Ability to work independently
• Strong planning and coordination skills
• Customer service orientation
• Confidentiality and professionalism