Training Administrator

SUMMARY:
Our client is looking for a Training Administrator to join their team.

POSITION INFO:

• Schedule driver training sessions, inductions, assessments, and refresher courses.
• Prepare training documentation, attendance registers, and training packs.
• Maintain accurate training records, driver files, licenses, PDPs, and competency certificates.
• Track expiry dates and renewal requirements for driver documentation.
• Assist with onboarding and induction administration for new drivers.

• Receive, log, and track driver incidents, accidents, and non-conformances.
• Review incident reports, supporting documents, camera footage, and driver statements where applicable.
• Compile accurate incident reports for management review.
• Identify trends and recurring issues relating to driver behaviour, safety, or vehicle usage.
• Maintain incident registers and ensure all documentation is audit-ready.
• Assist the Driver Trainer with corrective actions, retraining requirements, and follow-up investigations.
• Ensure incidents are captured accurately and reported within required timelines.
• Prepare weekly and monthly incident and training statistics reports.

• Ensure all driver training and incident documentation complies with company standards and legal requirements.
• Liaise with drivers, supervisors, operations, and management regarding training and incident matters.
• Coordinate retraining sessions arising from incidents or poor driving performance.
• Maintain confidentiality of sensitive information and investigation outcomes.

• Respond to emails and calls related to training and incident administration.
• Capture and maintain accurate information on internal systems and spreadsheets.
• Assist with filing, scanning, document control, and general office administration.
• Support the Driver Trainer and transport department with ad hoc administrative duties.

• Grade 12 / Matric.
• Minimum 2–3 years’ administrative experience.
• Experience in transport, logistics, fleet administration, safety, or driver training advantageous.
• Experience handling incident reports or compliance documentation advantageous.
• Computer literate in Microsoft Office (particularly Excel, Word, and Outlook).
• Strong report writing and administrative skills.
• Excellent attention to detail and accuracy.
• Good communication and interpersonal skills.
• Ability to work under pressure and manage confidential information.