Tracking Supervisor

SUMMARY:
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POSITION INFO:

Tracking Supervisor

Minimum Requirements

• Matric

• At least 3 years’ experience in a container depot environment

• Supervisory experience

• Computer literacy, including MS Office

• Code 08 driver’s licence

• Excellent communication skills

• Willingness to work shifts in a 24-hour operational environment

Key Responsibilities

• Compile daily summaries of clients’ container movements in and out of the depot.

• Maintain accurate stock summaries, including total stock counts per client and container status.

• Monitor and verify the work of Tracking Clerks and Despatch Clerks to ensure all containers received and released are accurately captured on the system.

• Receive and process client instructions via email and telephone regarding container releases, restrictions and queries.

• Update container statuses on the system, including marking units as available or placing them on hold pending client authorisation or sale.

• Resolve transporter queries promptly to minimise delays in container releases.

• Supervise staff, including managing leave, shift rosters, overtime, performance standards, discipline and protective clothing.

• Capture all shipping line release instructions on the CTS system and ensure accurate information is available for container releases.

• Ensure containers are not released or repaired without the necessary authorisation.

• Comply with all depot safety procedures and ensure reflective jackets are worn at all times while working in the yard.

• Maintain a clean and tidy work area at all times.

• Perform additional duties as reasonably required by the Manager.

Please Note: This is a shift-based position within a 24-hour container depot operation.