Technician

SUMMARY:
Job Overview:
Our client is seeking a motivated and experienced Field Service Technician to join our technical team.
The successful candidate will be responsible for the installation, maintenance, repair and support of our digital communication systems at client sites across South Africa.

POSITION INFO:
Minimum Requirements

• Minimum 3 years' field service experience.
• Strong PC, networking and troubleshooting skills.
• Electrical knowledge and fault-finding experience.
• Experience using hand and power tools for installations.
• Ability to work independently and manage site activities.
• Excellent communication, reporting and organizational skills.
• Valid South African driver's license and willingness to travel extensively.
• Good physical health and ability to lift equipment up to 40 kg.
• Practical experience with drilling, grinding, mounting and installations.
• Basic electrical knowledge and fault-finding ability.
• Comfortable working on-site and at heights where required.
• Willingness to travel to client sites across South Africa.

• Install, maintain and repair digital display systems.
• Diagnose and resolve hardware, software, networking and electrical faults.
• Monitor and restore offline screens to ensure maximum system uptime.
• Travel to client sites to perform installations, maintenance and repairs.
• Liaise with client IT departments, electricians and our IT team.
• Record all service activities and technical issues using the current app.
• Manage tools, spare parts and company equipment.
• Provide regular technical reports and updates to management.
• Plan efficient travel routes and respond to service calls within SLA requirements.
• Attend to offline or faulty screens and assist with restoring systems to operational status.
• Travel to client sites for installations, maintenance, and repairs.